Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Julia Thatcher

Cincinnati

Summary

Dedicated communications specialist with several years of experience covering external and internal communications. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. Eloquent writer with track record of creating consistently engaging content.

Overview

1
1
year of professional experience

Work History

Visitor Expirience Communications Specialist

Cincinnati Zoo and Botanical Gardens
Cincinnati
03.2025 - Current
  • Managed customer inquiries through email and phone, delivering accurate product information.
  • Resolved customer complaints using effective communication techniques.
  • Composed clear emails to address customer concerns and enhance understanding.
  • Efficiently communicated via phone to resolve customer questions and issues.
  • Utilized Microsoft Excel for data management and analysis.

Mini Book Club Facilitator

Manga Manga
Cincinnati
07.2025 - 07.2025
  • Facilitated discussions that promoted collaboration and understanding among participants.
  • Coordinated logistics for workshops, including materials and venue arrangements.
  • Developed cohesive materials to enhance group engagement and interaction.
  • Crafted compelling copy for social media platforms and website.

Book Club Facilitator

Manga Manga
Cincinnati
01.2025 - 04.2025
  • Facilitated group discussions to promote engagement and collaboration among participants.
  • Developed workshop materials aligned with learning objectives and participant needs.
  • Established a safe environment for open expression of opinions without fear of criticism.
  • Crafted copy for social media and website to enhance outreach and visibility.
  • Assisted in evaluating feedback to improve future facilitation efforts and content delivery.

Education

High School Diploma -

Skyward Academy
Montgomery, OH
05-2021

Skills

  • Effective communication
  • Clear writing
  • Interpersonal communication
  • Conflict resolution
  • Microsoft Excel
  • Problem solving

Affiliations

  • 10+ years of digital illustration experience
  • Avid hobbyist fiction writer
  • Book Club facilitator with specialty in Japanese Manga

Timeline

Mini Book Club Facilitator

Manga Manga
07.2025 - 07.2025

Visitor Expirience Communications Specialist

Cincinnati Zoo and Botanical Gardens
03.2025 - Current

Book Club Facilitator

Manga Manga
01.2025 - 04.2025

High School Diploma -

Skyward Academy

Similar Profiles

CREATE PROFILE