Julia Thompson
Bellingham
Summary
Dynamic Healthcare Coordinator with a proven track record at Whatcom Community Detox, enhancing patient satisfaction and streamlining care coordination. Skilled in HIPAA compliance and patient care coordination, with a strong ability to manage complex caseloads and improve interdisciplinary communication. Demonstrates exceptional time management and problem-solving abilities, ensuring high standards of care and confidentiality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Healthcare Coordinator 2
Whatcom Community Detox
03.2021 - Current
- Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
- Enhanced interdisciplinary communication by sharing vital information among team members.
- Improved patient satisfaction by coordinating timely and efficient healthcare services.
- Maintained professional demeanor while treating patients with respect and dignity.
- Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
- Established strong working relationships with community partners to enhance referral processes for additional support services as needed.
- Streamlined appointment scheduling for increased patient access to care.
- Managed complex caseloads, prioritizing time-sensitive tasks and maintaining a high standard of care for all patients.
Barista
Fox Coffee
01.2014 - 03.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Paraprofessional
Lummi Nation School
01.2010 - 06.2011
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
High School Diploma -
Meridian High School
Bellingham, WASkills
- Patient care coordination
- Healthcare management
- Quality improvement
- Insurance verification
- HIPAA compliance
- Clinical documentation
- Maintaining patient records
- Time management
- Problem-solving abilities
- Certified in CPR/AED
- Crisis intervention and deescalation
- Trauma-informed care
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Agency Affiliated Counselor
- Crisis Intervention training
- Food Handlers Permit
Timeline
Healthcare Coordinator 2
Whatcom Community Detox
03.2021 - Current
Barista
Fox Coffee
01.2014 - 03.2015
Paraprofessional
Lummi Nation School
01.2010 - 06.2011
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Agency Affiliated Counselor
- Crisis Intervention training
- Food Handlers Permit
High School Diploma -
Meridian High School
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