Dynamic professional with strong team leadership and mentoring skills. Proven track record in project planning and operational efficiency. Committed to enhancing client engagement and fostering a culture of continuous improvement.
Overview
12
12
years of professional experience
Work History
Vocational Day Training Co-Lead
Easterseals Redwood
Fort Mitchell, KY
12.2023 - 02.2026
Oversaw team workflows to ensure compliance with organizational standards and service delivery goals.
Collaborated with multidisciplinary teams to enhance program development and client support services.
Implemented training sessions for staff, improving operational efficiency and knowledge retention.
Developed and monitored performance metrics to assess service effectiveness and staff productivity.
Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
Enhanced client engagement strategies, resulting in improved satisfaction and retention rates.
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Oversaw multiple projects simultaneously, ensuring timely completion within budget constraints.
Developed strong client relationships through consistent communication and tailored solutions.
Identified areas for improvement within the organization, spearheading change initiatives that had a lasting impact on operations.
Mentored junior team members, providing guidance on professional development and career growth opportunities.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Teacher's Assistant
Walton-Verona Schools
Walton, KY
08.2021 - 10.2023
Assisted lead teacher in developing and implementing lesson plans.
Supported classroom management by reinforcing behavioral expectations.
Facilitated small group instruction to enhance student learning outcomes.
Collaborated with special education staff to accommodate diverse learner needs.
Supported individualized education plans (IEPs) through tailored instructional strategies.
Assisted teachers in implementing classroom management techniques to enhance learning environment.
Monitored student progress and provided feedback to support educational development.
Collaborated with multidisciplinary teams to address student needs effectively.
Developed positive relationships with students to encourage engagement and motivation in learning.
Enhanced student comprehension by utilizing differentiated instruction techniques tailored to individual learning needs.
Promoted a safe and inclusive learning environment where students felt comfortable participating in group discussions and collaborative activities.
Implemented sensory breaks throughout the day for students needing additional support managing emotions or self-regulation challenges.
Supported students with physical disabilities in daily activities, including mobility assistance, personal care tasks, and use of assistive technology devices.
Assembler
Beam Technologies
Florence, KY
03.2020 - 08.2021
Assembled electronic components with precision and attention to detail.
Operated assembly line machinery to ensure efficient production flow.
Collaborated with team members to troubleshoot and resolve assembly issues.
Maintained quality control standards by inspecting finished products for defects.
Monitored inventory levels of materials, ensuring timely availability for assembly tasks.
Documented assembly processes and maintained accurate records for quality assurance purposes.
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Manager
Walton- Verona Schools
Walton, KY
09.2013 - 03.2019
Led operational initiatives to enhance student engagement and academic performance.
Developed and implemented strategic plans aligning with district goals and educational standards.
Streamlined communication processes among staff, parents, and community stakeholders.
Mentored team members, fostering professional development and collaborative problem-solving skills.
Supervised daily cafeteria operations to ensure efficient food service and compliance with health regulations.
Developed and implemented menu plans that catered to diverse dietary needs of students.
Trained and mentored staff on food safety protocols and customer service best practices.
<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health