Julia Vroom
Castle Rock,CO
Summary
Hardworking and responsible employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Knows how to take charge but also be a team player when needed.
Overview
2
2
years of professional experience
Work History
Barista
Black Rock Coffee Bar
Castle Rock, CO
07.2022 - Current
- Serving and helping customers, training peers, creating drinks, cash tills and working with a team and being a team player.
- Greeted customers and taking orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Shift Leader
Firehouse Subs
Castle Rock, CO
01.2022 - 07.2022
- Running the line and jobs such as truck order, managing the cash tills, and running the store when there was no manager.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Associate of Arts -
Arapahoe Community College
Castle Rock, CO12-2024
Skills
- Customer service
- Leadership
- Barista Experience
- Organizational skills
- Food service
- Communication skills
- Shift management
- Cash handling
- New Hire Training
Accomplishments and Awards
National Society of Leadership and Success - Member
12/2023- Current
BRAVE Church Children Ministry - Leader
05/2023- Current
Red Rocks Church- Volunteer
02/2024- 04/2024
References
References available upon request.
Timeline
Barista
Black Rock Coffee Bar
07.2022 - Current
Shift Leader
Firehouse Subs
01.2022 - 07.2022
Associate of Arts -
Arapahoe Community College