Nature walks, community volunteering, mental health advocacy, creative writing, and home organization projects
Julia Warren
St. Louis,MO
Summary
Detail-oriented Recurring Services Coordinator with over 5 years of experience streamlining client operations, scheduling logistics, and managing multi-department service workflows. Known for combining structured process management with a personable, client-centered approach that builds strong team and customer relationships. Proficient in CRM and Google Workspace systems, with a proven ability to improve efficiency and client satisfaction. Committed to continuous learning and professional growth, with long-term interests in child and family support services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recurring Services Coordinator
Quiet Village Landscaping Co.
03.2022 - Current
- Oversee all recurring services scheduling for turf, gardening, and irrigation divisions, ensuring smooth coordination across 30+ weekly service routes.
- Act as the primary point of contact for clients, technicians, and account managers, maintaining clear communication and rapid response times.
- Build and manage recurring schedules, seasonal rotations, and route adjustments using Google Workspace, Textline, and CRM systems.
- Track time entries, verify daily job accuracy, and coordinate with management to improve workflow efficiency.
- Prepare and send client proposals, estimates, and updates with precision and professionalism.
- Handle client escalations and service adjustments with empathy and problem-solving focus, ensuring long-term retention and satisfaction.
- Partner with department heads to forecast workload, staffing, and resource needs for seasonal transitions.
Assistant Administrator
Long Elementary
09.2020 - 03.2022
- Supported daily administrative operations for before and after school programs
- Assisted staff with scheduling, student supervision, and parent communication
- Maintained organized documentation and supple management for classrooms
Sales Associate
Waterway Carwash
04.2019 - 09.2020
- Provided customer service and processed transactions for memberships and detailing services
- Consistently exceeded sales goals for memberships through friendly, informed recommendations
- Maintained a clean, efficient work environment while assisting with store operations
Education
No Degree - Social Work
STL Community College
St. LouisSkills
- Scheduling & Routing Coordination
- Client Communication & Support
- Workflow & Process Optimization
- Time Management & Prioritization
- CRM & Google Workspace Proficiency
- Proposal & Estimate Preparation
- Conflict Resolution & Problem Solving
- Cross-Department Collaboration
- Empathetic Client Service
- Process Improvement & Quality Assurance
- Adaptability & Multitasking
- Team Leadership & Coordination
Accomplishments
- Successfully streamlined recurring services scheduling across multiple departments, reducing reschedule frequency by 20%.
- Recognized by management for strong client communication and reliability under pressure.
- Implemented improved route tracking system, boosting field efficiency and time-entry accuracy.
Certification
- First Aid Certification
- CPR Certification
Interests
Timeline
Recurring Services Coordinator
Quiet Village Landscaping Co.
03.2022 - Current
Assistant Administrator
Long Elementary
09.2020 - 03.2022
Sales Associate
Waterway Carwash
04.2019 - 09.2020
No Degree - Social Work
STL Community College