Julia Winters
Evansville,IN
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Senior Operation Supervisor/Operation Supervisor
Penske Logistics
Princeton, IN
10.2017 - Current
- Assisted in managing a team of 90 drivers along with 4 operation supervisors and 3 shift supervisors. Supported daily operations to ensure smooth workflow and adherence to schedules. Collaborated with supervisors to address team needs and improve performance.
- Monitored compliance with organizational policies and procedures to maintain operational integrity.
- Performed comprehensive safety audits and observations to enhance workplace safety standards.
- Facilitated accurate entry and tracking of employee time off requests to ensure operational efficiency.
- Conducted thorough payroll audits to verify time sheet accuracy and validate overtime entries.
- Executed wage forecasting for OTR and weld groups to ensure accurate budget planning.
- Oversaw weld satellite group operations, ensuring alignment of completed routes with daily call numbers.
- Generated customer weld invoices to ensure accurate billing and documentation.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices in logistics management and compliance standards.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Conducted regular audits to assess compliance with corporate policies and industry regulations.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Updated/Created SOP’s as needed
- Fluent with Fleet Manager and Transportation Manager
Program Coordinator/Scheduler/Direct Care
Help At Home
Evansville, IN
05.2014 - 10.2017
- Assist IDT team with the Person Centered Planning process, including assisting with the development and implementation of the Individual Support Plan (ISP)
- Develop and implement teaching strategies targeted at assisting consumers with reaching their outcomes as outlined in the consumer’s ISP
- Supervision and training of Direct Support Professionals regarding the implementation of the ISP and teaching strategies
- Revise ISP outcomes as necessary based on data collection, feedback from staff and direct observation of the consumer as agreed upon by IDT team.
- Ensure services and supports are provided in the ISP.
- Complete monthly outcome reports and provide to the Case Manager
- Maintain consumer file
- Maintain financial records of three consumer in Supported Living Site (SLS) including documentation of all account spending, personal spending, and household spending
- Daily progress notes, monthly reviews and other consumer related documentation
- Medical information including documentation of necessary medical appointments, lab results, immunizations, physicians’ medication orders, Medication Administration Record, and controlled drug count sheets and monthly health summary
- Coordinate in-service trainings needed to assist staff in fulling responsibilities related to consumer directed support
- Provide oversight with documentation of the Medication Administration Record with checks of the MAR at least once per week.
- Monitor and record all required trainings for staff and schedule updates as needed to remain in current
- Ensure monthly staff schedules are completed with appropriate levels of staff coverage
- Available to respond to staff in case of an emergency
- Perform on-site evaluations of all field staff
- Direct supervision of Home Manager and Schedulers
- Complete annual evaluations of field staff/Home Managers and Schedulers
- Maintain consumer benefits including Medicaid, SSI, SSA, Food Stamps and Section 8 housing
- On-site investigations for work injury and consumer complaints
- Ensure all time sheets are checked and entered for payroll
- Provide direct care to consumers when needed
Bartender/Server
Red Lobster
Evansville, IN
12.2011 - 05.2014
- Prepare alcohol or non-alcohol beverages
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Managed all cash flow in the restaurant and for servers during shift
Packaging Tech
Mead Johnson (Aerotek)
Evansville, IN
05.2011 - 11.2011
- Maintained a clean safe environment
- Operated packaging machinery to ensure efficient production flow.
- Conducted quality checks to maintain product standards and reduce defects.
- Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
Packaging Tech
Bristol Myers (HR Solutions)
Mt. Vernon, IN
09.2010 - 05.2011
- Thermoformer Operator
- Followed strict instructions that were maintained in batch records
- Maintained a safe clean work environment
- Staged product, and product handling
- Fluent with AS/400
- Monitored inventory levels and coordinated supply needs for uninterrupted production.
- Conducted routine maintenance on packaging machinery to minimize downtime and extend equipment lifespan.
Substitute
MSD Mt. Vernon
Mt. Vernon, IN
08.2008 - 08.2010
- Worked with a diverse groups of children
- Made sure teacher instructions were followed along with school rules and policies
- Made sure they understood materials given
Assistant Manager
Old National Bank
Harrisburg, IL
01.2003 - 01.2007
- Customer Service
- Cash handling
- Loan and account processing
- Managed multiple employees, including reviews and coaching
- Stayed active in community and built new business
- Manages vault cash
Education
High School -
Harrisburg High School
Harrisburg, IL01-1994
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Relationship building
- Team building
Accomplishments
PWIL Cohort
LEAN Challenge Finalist
Timeline
Senior Operation Supervisor/Operation Supervisor
Penske Logistics
10.2017 - Current
Program Coordinator/Scheduler/Direct Care
Help At Home
05.2014 - 10.2017
Bartender/Server
Red Lobster
12.2011 - 05.2014
Packaging Tech
Mead Johnson (Aerotek)
05.2011 - 11.2011
Packaging Tech
Bristol Myers (HR Solutions)
09.2010 - 05.2011
Substitute
MSD Mt. Vernon
08.2008 - 08.2010
Assistant Manager
Old National Bank
01.2003 - 01.2007
High School -
Harrisburg High School