Julia Wood

• Identified patients using proper procedures prior to specimen collection.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Prepared and packaged specimens for courier transport.
• Processed client payments and collected appropriate billing information.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Input medical and insurance information into database for inclusion in patient records.

Traveled throughout the Bay Area to care homes to provide excellent phlebotomy skills.

• Verified collection orders and communicated discrepancies to nurses.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Identified patients using proper procedures prior to specimen collection.
• Transported specimens following established protocol for temperature and light.
• Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.

• Prepared correspondence, accounting and financial documents for analysis and signatures. This includes TC/52 documents and looking up account information in regards to companies receiving or not receiving payment.
• Organized and coded all documents and invoices related to all billing from vendors with and without contracts with both the Pathology Lab as well as the Clinical Lab.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Prepared departmental contracts and purchase orders for approval.
• Ordered and maintained all office supplies for both the Clinical and Pathology Laboratories.
• Maintained the bookkeeping, answer phones, data entry, filing, faxing, scanning documents, sorting the mail and providing excellent customer care on the phone as well as in person.

• Proficient in data entry in Meditech and Epic computer system.
• Responsible for all data entry of patient information including insurance information as well as making sure we accept their insurance.
• Proficient in all areas of phlebotomy including preemie babies, geriatric and methadone patients.
• Responsible for processing all specimens received in the laboratory.
• Provided excellent customer care to everyone in person and over the phone.
• Performed all general office functions such as filing, answering phones, faxing and scanning.
• Maintained the ordering and stocking of the lab with phlebotomy and office supplies and keeping a current logbook which I created.

• Proficient in all areas of phlebotomy and specimen processing.
• Trained specifically to draw preemie babies as well as very ill children with specific needs.
• Provided excellent customer care to all patients, their family, my coworkers, doctors and all hospital staff.
• Responsible for data entry of patient information as well as knowledgeable for HIPAA Rules. All patient information should be kept confidential.

• Promoted exemplary rapport with a high number of patients on a daily basis by demonstrating compassion and my expertise of obtaining a blood sample.
• Responsible for all data entry of each patients information and keeping all information confidential.
• Prepared all specimens to be shipped to the main lab.
• Responsible for the inventory and ordering of supplies in the laboratory.
• Certified for DOT testing.