Julian Alvah
Miami,FL
Summary
Dedicated and systematic Licensed Customs Broker with service-oriented support of local and international customers. Team-minded, dependable and tech-savvy. Ready to bring 8 years of experience in international logistics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customs Brokerage Lead
Expeditors International Of Washington Inc
08.2018 - Current
- Lawfully cleared merchandise through customs per client and government requirements.
- Verified rejected cargo and advised on steps to take for avoiding repeat denial.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Managed logistics processes to ensure timely delivery of shipments.
- Coordinated with vendors to streamline supply chain operations.
- Ensured compliance with regulatory requirements and company policies.
- Led cross-functional teams to resolve complex transportation issues.
Customer Service Representative
Careerxchange
11.2017 - 08.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Master of Science - Logistics And Supply Chain Management
Florida International University
Miami, FL12.2022
Bachelor of Science - Accounting
Florida International University
Miami, FL07.2016
Skills
- Data Communications
- Critical Thinking
- Customs Documents
- Office Operations
- Data Management
- Harmonized Tariff Schedule
- Customer service
- Problem-solving
- Active Learning
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Marketing Analytics
- Sales Skills Fundamentals
- E-auctions configuration
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Customs Brokerage Lead
Expeditors International Of Washington Inc
08.2018 - Current
Customer Service Representative
Careerxchange
11.2017 - 08.2018
Master of Science - Logistics And Supply Chain Management
Florida International University
Bachelor of Science - Accounting
Florida International University