JULIAN ARBELAEZ

Provided exceptional customer service by selling cordials, wines, and pasta, tailoring recommendations to individual tastes and preferences in a semi-fine dining setting.

• Taking orders from customer, answering questions about menu items, food sensitivities and food substitutions and giving them suggestions for food and drinks on the menu
• Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
• Communicating with customers to ensure satisfaction and resolve any complaints; Removing dirty dishes from tables to avoid clutter while customers are eating; Cleaning tables after the customer have finished their meals.
• Assisted in training new servers.

• Being a server in a fine dining restaurant carries a definitive set of skills and talents that complements the love and joy it brings to work for hospitality
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Provided excellent customer service to ensure satisfaction.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Responded efficiently to guest inquiries and complaints in a professional manner.

• Friendly, customer-oriented professional
• Experienced in food service and hospitality industry
• Highly skilled in guest interaction, menu and food presentation and mixing and serving of beverages as per request
• Proven record of enhancing customer satisfaction and overall patrons' ratio by demonstration of high quality hospitality etiquette.

• Medical records, making appointments, answering phones, customer service, take patient vital signs, Phlebotomy
• Patient care.

• Checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Provided excellent customer service to ensure satisfaction.
• Accurately recorded orders on cash register and point-of-sale system.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..