Dynamic and adaptable professional with extensive experience at Amalfi Cucina Italiana, excelling in customer service and team collaboration. Proven ability to resolve conflicts and enhance customer satisfaction while multitasking in fast-paced environments. Skilled in POS systems and effective communication, ensuring seamless operations and memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server, food runner/expo, barback
Amalfi cucina Italiana/ Amalfi Marina Bar
09.2025 - 09.2026
I definitely received some humbling experience from my time working at both these restaurants. Considering it was a 2 in 1 restaurant Worked at two different restaurants based on weekly scheduling. Amalfi cucina was more of a fine dining establishment, my tasks would consist of wherever I'd be scheduled. If they needed me as barback I would go to barback, if they needed a busser I would go busser, if they needed food runner I would go food runner. Eventually with working these 3 positions I well adapted enough up stairs and down stairs I got promoted to server. I pretty much did everything at this job since there would always be call outs. Overall I can adapt quickly, work efficiently and get any job done with speed and persistence. I also consider myself a team player because as cliche and cocky as it sounds I hardly ever called out and if anything if my co-workers would ever need cover I would always be the one to make sure the morning or night staff had that position filled so the team wouldn't be affected. As a server as well I definitely consider myself a very friendly person and good with people such as prioritizing the customer, knowing how to handle and deescalate tense situations and overall being attentive and alert to see if my tables ever needed anything.
Adapted to various roles as needed, ensuring seamless team operations.
Created positive interactions with customers to ensure satisfaction.
Supported colleagues during peak hours, enhancing team collaboration and service efficiency.
Addressed customer inquiries and resolved issues, ensuring overall satisfaction.
busser, food runner
Bushfire Kitchen
02.2022 - 10.2022
Supported servers by delivering food, drinks, and refills to tables.
Engaged with customers to enhance social skills and improve customer service, learned to carry up to 4 plates of food efficiently
Cleared tables in dining room to prepare for new guests. Reset seating for incoming guests.
Sanitized service stations throughout shifts to maintain cleanliness, trays, and high-touch surfaces throughout shifts.
Education
High School Graduate -
San Marcos High School
San Marcos, CA
01-2023
Skills
Communication skills, quick adapter, team leader, manager skills, fast paced worker, bilingual, multitasking, cooking skills, time management, problem solving, interpersonal communication