Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Julian Cely Mateus

Bucaramanga,Santander

Summary

A highly responsible and proactive individual with a positive attitude and excellent interpersonal skill. Known for being honest, reliable and adaptable with skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Possesses and solid work ethic and excellent organizational abilities, ensuring tasks are completed efficiently and with attention to details. Open to feedback and eager to contribute to success of the team and organization. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Disney
Bucaramanga
07.2024 - 05.2025
  • Provide excellent customer service by responding inquiries and resolving issues via various communication channels (phone, email, chat).
  • Troubleshoot and resolving technical issues, billing inquiries, account access problem, subscription management and other service - related concern.

Laboratory Assistant for Enhanced Recovery Project

Frontera Energy
Bucaramanga
02.2024 - 06.2024
  • Perform laboratory test supervising and executing experimental trials to evaluate and optimize enhancement recovery methods (use of surfactants) to improve production in oil reservoir.
  • Monitor production parameters in real time, analyzing pressure, temperature and production data to determine the efficiency of enhanced recovery technique.
  • Teamwork within engineers and technical personnel on research and development projects. Having a high adaptability to learn new techniques in thermal, chemical and gas methods within EOR processes.

Education

Geologist -

Universidad Industrial De Santander
Bucaramanga
03-2025

High School Diploma -

Colegio Integral SAN Paulo
Bucaramanga
11-2018

Skills

  • Laboratory testing
  • Data analysis
  • Use of integral geospatial platforms
  • Management and use of Python
  • Customer service
  • Management and use of FracPaQ
  • Research collaboration

Languages

English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Elementary

Certification

  • Diploma in public policy (2022)
  • Diploma in social appropriation of knowledge (2022)

Timeline

Customer Service Representative

Disney
07.2024 - 05.2025

Laboratory Assistant for Enhanced Recovery Project

Frontera Energy
02.2024 - 06.2024

Geologist -

Universidad Industrial De Santander

High School Diploma -

Colegio Integral SAN Paulo
Julian Cely Mateus
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