ASHLEY LEHMANN
Reading,PA
Summary
Experienced veterinary professional with a strong background in animal care, medical procedures, and effective client communication. Committed to continuous knowledge and education expansion in the field. Demonstrated ability to provide valuable support to veterinary teams, adapt to evolving needs, and consistently deliver impactful results. Recognized for reliability, collaborative teamwork, and unwavering focus on achieving optimal outcomes for pets, clients, and team members.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician/Customer Service Representative
Wyomissing Animal Hospital
04.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Greeted over 100 clients a day, while mangaging multi-line phone systems, emails, faxes, and
- Coordinated with both online and outside pharmacies to process requests alongside veterinarians.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity, while also entering them into internal system.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
Veterinary Assistant
Murphy Pet Hospital
12.2023 - 03.2024
- Assisted in the preparation of animals for examinations, procedures, laboratory testing and diagnostic imaging.
- Administered vaccinations and medications to animals, ensuring proper dosing and safety precautions
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Veterinary Assistant
Banfield Pet Hospital
04.2023 - 12.2023
- Gave medications, vaccines, and treatments as prescribed by the veterinarian
- Ensured proper handling and care of animals both in the examination room and in the kennels
- Assisted with examinations, procedures, laboratory tests, diagnostic imaging, and basic veterinary nursing procedures.
- Educated pet owners on proper pet care, nutrition, preventive health care, and post-surgical care.
- Maintained a clean and safe environment for animals and staff
- Collected and analyzed diagnostic samples, such as blood, urine, and fecal samples, to identify any potential health issues
Lead Teacher
Celebree School
05.2022 - 03.2023
- Led parent meetings to discuss student progress and build relationships
- Monitored student behavior and performance, and implemented appropriate interventions when needed
- Established and enforced classroom rules to promote a safe and respectful learning environment
- Supported student social and emotional development through individual and small group counseling sessions
- Utilized data-driven instruction to identify areas of student need and develop targeted intervention strategies
- Created a positive learning environment that encouraged student collaboration and problem-solving
Lead Toddler Teacher
Bright Horizons
05.2019 - 05.2022
- Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement
- Established and maintained a safe and healthy environment, including appropriate hygiene and safety practices
- Developed positive relationships with children and their parents, creating an environment of trust and respect
- Monitored and maintained accurate records of children's educational, social and emotional development
- Developed a structured curriculum that covered age-appropriate topics and promoted academic, social and emotional growth in children
Education
Bachelor of Science - Zoology
Oregon State University
Corvallis, OR12-2026
Skills
- Animal Care
- Venipuncture
- Fast Learner
- Problem-solving skills
- Vaccine Administration
- Client Services
- Multi-tasking
- Laboratory Testing
- Ability to Work Under Pressure
- Pharmacy
- Blood Sampling
- Animal Restraint
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician/Customer Service Representative
Wyomissing Animal Hospital
04.2024 - Current
Veterinary Assistant
Murphy Pet Hospital
12.2023 - 03.2024
Veterinary Assistant
Banfield Pet Hospital
04.2023 - 12.2023
Lead Teacher
Celebree School
05.2022 - 03.2023
Lead Toddler Teacher
Bright Horizons
05.2019 - 05.2022
Bachelor of Science - Zoology
Oregon State University
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