Julian Chavez
Clovis,NM
Summary
Management professional with a proven track record of leading teams to surpass safety and performance goals. Expertise in developing effective policies, fostering a culture of continuous improvement, and enhancing operational efficiency. Adept at problem-solving and team collaboration, I successfully drive initiatives that lead to significant productivity gains and impactful outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coach
Walmart
Lubbock, Tx
03.2024 - Current
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Lead
Walmart
Clovis, United States
04.2023 - Current
- Implemented a performance management system that incentivized employees to exceed expectations
- Conducted performance reviews and provided meaningful feedback to team members, resulting in improved morale and motivation
- Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
Department Manager of Dairy
Walmart
Clovis, United States
12.2021 - 03.2023
- Assisted in the development and implementation of new department policies and procedures
- Oversaw the daily operations of the dairy department, ensuring food is properly stored and maintained, including discarding out of date items
- Ensured safety from slips/falls through cleanliness routinely in dairy cooler
Overnight Team Lead
Walmart
Clovis, United States
11.2020 - 12.2021
- Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale
- Developed and maintained an Agile team culture by facilitating team building activities and promoting an environment of continuous improvement
- Developed a lead generation program that delivered a consistent flow of qualified leads to the sales team
Department Manager of Toys
Walmart
Clovis, United States
08.2018 - 10.2020
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles
Cap 2 Supervisor
Walmart
Clovis, United States
04.2017 - 07.2018
- Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale
- Developed safety training programs and conducted safety briefings that increased employee engagement and awareness of safety protocols
- Led a cross-functional team to develop a new process that increased productivity exponentially
Department Manager of Candy, Liquor, Impulse
Walmart
Clovis, United States
11.2014 - 03.2017
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Led the development and execution of a comprehensive category plan that achieved the company's sales, profit, and inventory objectives
Department Manager of Toys
Walmart
San Antonio, United States
07.2014 - 10.2014
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles
Department Manager of Pets, Paper, Chemicals
Walmart
Clovis, United States
03.2013 - 06.2014
- Developed and maintained a positive working environment, resulting in a reduction in employee turnover
- Analyzed and evaluated departmental performance, resulting in improvement in overall performance
- Managed conflicts effectively, resulting in an increase in team morale and productivity
Customer Service Manager
Walmart
Clovis, United States
08.2012 - 02.2013
- Trained and supervised a team of customer service representatives to ensure that customer inquiries were handled in a timely and professional manner
- Monitored customer service performance and conducted regular performance reviews to ensure that customer service goals were met
- Collaborated with cross-functional teams to identify customer service improvement opportunities and implemented corresponding solutions
Education
No Degree - Exercise Science
Clovis Community College
Clovis, Nm05-2016
Skills
- Excelled in leading by example and managing strict safe work practices throughout my career Led safety meetings to ensure company and state regulations were followed
- Skilled at remaining calm under pressure, staying focused, and prioritizing safety in high-stress or emergency situations to ensure efficient and effective performance in challenging environments
- Strong problem-solving skills, with the ability to quickly identify issues, assess options, and implement effective solutions in a timely manner, especially in high-pressure or challenging environments
- Proven ability to collaborate effectively with teams, communicating clearly and working together to achieve common goals while ensuring safety and efficiency in all tasks
- Self-motivated and driven to take initiative, consistently demonstrating a strong work ethic and the ability to complete tasks independently while maintaining high standards of quality and safety
- Physically capable of lifting and carrying heavy equipment and materials, with the strength and stamina required for demanding tasks in a lineman apprentice role
Accomplishments
- Supervised team of 40+ staff members daily in safe work practices.
- One of the select few heavy equipment operator trainers at my facility for several years, consistently contributing to the development and training of skilled operators.
- Received an 'Exemplary' rating on my annual evaluation, an honor awarded to only two Team Leads per calendar year.
Certification
- PLE Trainer Certification/License
- Forklift Certification
- Scissorlift Certification
- Electric Jack Certification
- Walkie Stacker Certification
- Have previously had a First Aid Certification
Timeline
Coach
Walmart
03.2024 - Current
Team Lead
Walmart
04.2023 - Current
Department Manager of Dairy
Walmart
12.2021 - 03.2023
Overnight Team Lead
Walmart
11.2020 - 12.2021
Department Manager of Toys
Walmart
08.2018 - 10.2020
Cap 2 Supervisor
Walmart
04.2017 - 07.2018
Department Manager of Candy, Liquor, Impulse
Walmart
11.2014 - 03.2017
Department Manager of Toys
Walmart
07.2014 - 10.2014
Department Manager of Pets, Paper, Chemicals
Walmart
03.2013 - 06.2014
Customer Service Manager
Walmart
08.2012 - 02.2013
No Degree - Exercise Science
Clovis Community College