Julian Chavez
Clovis,NM
Summary
Management professional with a proven track record of leading teams to surpass safety and performance goals. Expertise in developing effective policies, fostering a culture of continuous improvement, and enhancing operational efficiency. Adept at problem-solving and team collaboration, I successfully drive initiatives that lead to significant productivity gains and impactful outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coach
Walmart
03.2024 - Current
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Lead
Walmart
04.2023 - Current
- Implemented a performance management system that incentivized employees to exceed expectations
- Conducted performance reviews and provided meaningful feedback to team members, resulting in improved morale and motivation
- Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
Department Manager of Dairy
Walmart
12.2021 - 03.2023
- Assisted in the development and implementation of new department policies and procedures
- Oversaw the daily operations of the dairy department, ensuring food is properly stored and maintained, including discarding out of date items
- Ensured safety from slips/falls through cleanliness routinely in dairy cooler
Overnight Team Lead
Walmart
11.2020 - 12.2021
- Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale
- Developed and maintained an Agile team culture by facilitating team building activities and promoting an environment of continuous improvement
- Developed a lead generation program that delivered a consistent flow of qualified leads to the sales team
Department Manager of Toys
Walmart
08.2018 - 10.2020
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles
Cap 2 Supervisor
Walmart
04.2017 - 07.2018
- Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale
- Developed safety training programs and conducted safety briefings that increased employee engagement and awareness of safety protocols
- Led a cross-functional team to develop a new process that increased productivity exponentially
Department Manager of Candy, Liquor, Impulse
Walmart
11.2014 - 03.2017
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Led the development and execution of a comprehensive category plan that achieved the company's sales, profit, and inventory objectives
Department Manager of Toys
Walmart
07.2014 - 10.2014
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Assisted in the development and implementation of new department policies and procedures
- Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles
Department Manager of Pets, Paper, Chemicals
Walmart
03.2013 - 06.2014
- Developed and maintained a positive working environment, resulting in a reduction in employee turnover
- Analyzed and evaluated departmental performance, resulting in improvement in overall performance
- Managed conflicts effectively, resulting in an increase in team morale and productivity
Customer Service Manager
Walmart
08.2012 - 02.2013
- Trained and supervised a team of customer service representatives to ensure that customer inquiries were handled in a timely and professional manner
- Monitored customer service performance and conducted regular performance reviews to ensure that customer service goals were met
- Collaborated with cross-functional teams to identify customer service improvement opportunities and implemented corresponding solutions
Education
No Degree - Exercise Science
Clovis Community College
Clovis, Nm05-2016
Skills
- Excelled in leading by example and managing strict safe work practices throughout my career Led safety meetings to ensure company and state regulations were followed
- Skilled at remaining calm under pressure, staying focused, and prioritizing safety in high-stress or emergency situations to ensure efficient and effective performance in challenging environments
- Strong problem-solving skills, with the ability to quickly identify issues, assess options, and implement effective solutions in a timely manner, especially in high-pressure or challenging environments
- Proven ability to collaborate effectively with teams, communicating clearly and working together to achieve common goals while ensuring safety and efficiency in all tasks
- Self-motivated and driven to take initiative, consistently demonstrating a strong work ethic and the ability to complete tasks independently while maintaining high standards of quality and safety
- Physically capable of lifting and carrying heavy equipment and materials, with the strength and stamina required for demanding tasks in a lineman apprentice role
Accomplishments
- Supervised team of 40+ staff members daily in safe work practices.
- One of the select few heavy equipment operator trainers at my facility for several years, consistently contributing to the development and training of skilled operators.
- Received an 'Exemplary' rating on my annual evaluation, an honor awarded to only two Team Leads per calendar year.
Certification
- PLE Trainer Certification/License
- Forklift Certification
- Scissorlift Certification
- Electric Jack Certification
- Walkie Stacker Certification
- Have previously had a First Aid Certification
Timeline
Coach
Walmart
03.2024 - Current
Team Lead
Walmart
04.2023 - Current
Department Manager of Dairy
Walmart
12.2021 - 03.2023
Overnight Team Lead
Walmart
11.2020 - 12.2021
Department Manager of Toys
Walmart
08.2018 - 10.2020
Cap 2 Supervisor
Walmart
04.2017 - 07.2018
Department Manager of Candy, Liquor, Impulse
Walmart
11.2014 - 03.2017
Department Manager of Toys
Walmart
07.2014 - 10.2014
Department Manager of Pets, Paper, Chemicals
Walmart
03.2013 - 06.2014
Customer Service Manager
Walmart
08.2012 - 02.2013
No Degree - Exercise Science
Clovis Community College