Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Del Toro Torres

Antioch,CA

Summary

Dynamic Service Technician with a proven track record at United Site Services, excelling in installation and repair while delivering exceptional customer service. Recognized for troubleshooting skills and attention to detail, consistently meeting project deadlines and enhancing client satisfaction through effective communication and problem resolution. Committed to fostering team growth and safety.

Overview

6
6
years of professional experience

Work History

Service Technician

United Site Ser
11.2021 - 04.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.

Commercial Sales Associate

AutoZone
01.2020 - 11.2021
  • Increased commercial sales revenue by consistently meeting and exceeding sales targets.
  • Negotiated favorable contracts with key suppliers, securing competitive pricing that enabled us to offer attractive price points to our customers.
  • Mentored junior team members on best practices in commercial sales, fostering a supportive learning environment that encouraged growth and professional development.
  • Expanded market reach by identifying untapped opportunities within specific regions or industries.
  • Continuously updated personal knowledge about industry trends and new product offerings, attending seminars/webinars to stay ahead of the competition.

Auto Detailer

Brentwood Auto Spa
04.2019 - 01.2020
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
  • Streamlined the detailing process for increased efficiency and reduced turnaround time.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.

Education

High School Diploma -

Bidwell Highschool
Antioch, CA
07-2020

Skills

  • Installation and repair
  • Attention to detail
  • Troubleshooting skills
  • Preventive Maintenance
  • Punctual and reliable
  • Customer service
  • Valid Driver's license
  • Flexible and adaptable
  • Power tool proficiency
  • Problem and issue resolution
  • Work with minimal supervision
  • Heavy lifting
  • Inventory management
  • Troubleshooting
  • Testing and evaluation
  • Scheduling and coordination
  • Hand tools
  • Maintenance and repair
  • Service call response

Languages

Spanish
Native or Bilingual

Timeline

Service Technician

United Site Ser
11.2021 - 04.2025

Commercial Sales Associate

AutoZone
01.2020 - 11.2021

Auto Detailer

Brentwood Auto Spa
04.2019 - 01.2020

High School Diploma -

Bidwell Highschool

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Julian Del Toro Torres