Julian Dominguez
Menasha,WI
Summary
Motivated USMC veteran/father detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mobile Expert
OSL Mobile
07.2022 - 12.2022
- Customer relations build rapport with clients to fully understand their needs.
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
HVAC Technician
Above And Beyond Heating And Air
08.2020 - 11.2021
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Traveled to job sites for both scheduled and emergency appointments.
Service Technician
Apex Heating and cooling
10.2019 - 02.2020
- Responsible for caring for clients HVAC needs, fully explaining situations to clients and informing them of their options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician
Black Haak Heating
04.2018 - 07.2019
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Evaluated systems according to predetermined checklist and noted issues.
Parts Sales Manager
AutoZone
09.2017 - 04.2018
- Accountable as shift leader, assisted customers with parts sales
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
Water Support Technician
United States Marine Corps
09.2013 - 08.2017
- Established and operated utilities for the camp (potable water, HVAC, electrical)
- Planned, installed and repaired plumbing and water supply systems of both permanent and temporary structures.
- Installed, operated, inspected and performed preventive and corrective maintenance on pumps, water filtration, purification equipment, water storage, distribution systems and laundry and shower facilities.
- Conducted and evaluated water surveys, water reconnaissance and water quality analysis.
- Adhered to EPA and OSHA regulations.
Education
Associate of Applied Science - Surgical Technology
Mid-State Technical College
Stevens Point, WI08.2022
Skills
- Scheduling
- Complaint Resolution
- Product Knowledge
- Lead Generation
- Conflict Mediation
- Technical Support
- Client Relations
- Problem-Solving Abilities
- Product and Service Solutions
Certification
- EPA Universal Certification
- UTA Furnace Course
Languages
Spanish
Professional Working
Timeline
Mobile Expert
OSL Mobile
07.2022 - 12.2022
HVAC Technician
Above And Beyond Heating And Air
08.2020 - 11.2021
Service Technician
Apex Heating and cooling
10.2019 - 02.2020
Service Technician
Black Haak Heating
04.2018 - 07.2019
Parts Sales Manager
AutoZone
09.2017 - 04.2018
Water Support Technician
United States Marine Corps
09.2013 - 08.2017
Associate of Applied Science - Surgical Technology
Mid-State Technical College
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