Julian Donald

Support Account Executives throughout the media sales process

Manage the accounts of Account Executive who works with 29 national markets

Using Nielsen data, conduct research to find tv posts and impressions to measure success

Enter, code and process new client orders and track to successful completion

Use WideOrbit Traffic, digital and linear media management advertising platforms to

communicate with the buyers and stations

Train new hires both virtually and on site on company codes, procedures, and how to work

efficiently to help them seamlessly integrate into the team

Find discrepancies in a client’s order and the order that ran and resolve problems

Find solutions for rejected offers by communicating with the Account Executive, the client,

and the station

• Conducted detailed inventory audits and maintained accurate stock records to optimize resource allocation.
• Grossed about a million in revenue over a 3 month period over the entire Season.
• Facilitated fan interactions at the door, offering essential information on merchandise, player profiles, and event schedules.
• Coordinated vendor relationships to ensure exceptional customer service standards.

• Achieved customer satisfaction through efficient moving and packing services as a driver. Enhanced brand visibility by implementing door-to-door marketing initiatives. Streamlined operations by managing paperwork and conducting thorough inventory checks during job execution.

• Prepare client presentations
• Maintain high level of customer satisfaction
• Ensure top quality event setup throughout the Student Union
• Set up audio/video equipment for meetings and events
• Work directly with the Building Manager

• Resolve customer issues
• Collect parking fees
• Direct traffic for events at arena