Julian Dutra
Wenatchee
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Wells Fargo. Proven ability to resolve issues promptly and foster customer loyalty. Adept at time management and problem-solving, ensuring efficient operations and high satisfaction. Committed to maintaining professionalism and courtesy in all interactions.
Banking professional prepared for Teller role, bringing valuable experience in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with collaborative approach and results-driven mindset.
Overview
9
9
years of professional experience
Work History
Teller
Wells Fargo, NA
07.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Educated customers on use of banking website and mobile apps.
Orchard Worker Seasonal Position
Derrick Schoening
05.2022 - 07.2024
- Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
- Maintained healthy trees by pruning and checking for disease.
- Ensured cleanliness of workspaces by regularly disposing of waste materials and sanitizing tools as needed.
- Removed brush, fallen fruit and trash to maintain clean and safe orchard.
Retail Sales Associate
Ranis LLC
04.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Delivery Driver
Boswells Furniture
03.2022 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Garden Center Associate
Steve Decamp
04.2016 - 10.2016
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
Education
No Degree - Criminal Justice
Eastern Washington University
Cheney, WA06-2024
No Degree - Business Administration And Management
Grand Canyon University
Phoenix, AZ06-2024
High School Diploma -
Cashmere High School
Cashmere, WA03-2020
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Valid Driver's license
- Safe driving
- Clean driving record
Timeline
Teller
Wells Fargo, NA
07.2024 - Current
Retail Sales Associate
Ranis LLC
04.2023 - 04.2024
Orchard Worker Seasonal Position
Derrick Schoening
05.2022 - 07.2024
Delivery Driver
Boswells Furniture
03.2022 - 03.2023
Garden Center Associate
Steve Decamp
04.2016 - 10.2016
No Degree - Criminal Justice
Eastern Washington University
No Degree - Business Administration And Management
Grand Canyon University
High School Diploma -
Cashmere High School
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