Experienced in leading teams and coordinating events, with a strong background in hospitality and operations. Proven ability to adapt in fast-paced environments and communicate effectively. Passionate about creative collaboration and bringing people and ideas together. Seeking opportunities in film and production to further develop skills through hands-on experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
7 Leaves
Downey, California
03.2025 - Current
Trained new staff on company policies and beverage preparation techniques.
Monitored employee performance and provided feedback for continuous improvement.
Conducted weekly inventory of supplies, equipment, and food items.
Prepared and served specialty beverages to customers with attention to detail.
Managed cash flow and reconciled tills at the end of each shift.
Performed administrative duties like filing paperwork or updating records in the system.
Assistant Event Coordinator
Chic-Fil-A
Colleyville, Texas
09.2023 - 03.2024
Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Server
Olive Garden
Downey, California
01.2023 - 07.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complementary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
Coordinated efficient routes to avoid delays and optimize schedules.
Custodial Technician
CleanSafe LLC
Los Angeles, California
04.2022 - 12.2022
Complied with company policies and procedures while maintaining confidentiality when working around sensitive areas or materials within the facility setting.
Enhanced facility cleanliness by performing daily custodial tasks, including sweeping, mopping, and vacuuming.
Achieved timely completion of work orders by prioritizing tasks based on urgency and importance.
Increased team efficiency by quickly addressing maintenance requests and following up with customers.
Streamlined inventory management for janitorial supplies, ensuring sufficient stock while minimizing waste.
Reported damages and hazardous conditions to management for further action.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Juice Barista
Movita Juice Bar
Norwalk, CA
04.2021 - 04.2022
Trained new hires on company policies, product offerings, and customer service best practices, enhancing their confidence and integration into the team.
Boosted sales through engaging with customers and providing knowledgeable recommendations on juice combinations based on their taste preferences and health goals.
Fostered positive workplace atmosphere through friendly interactions with coworkers, contributing to an enjoyable environment for staff and patrons.
Enhanced efficiency in the workspace by maintaining a clean and organized work area, ensuring quick service and optimal cleanliness for patrons.
Monitored inventory levels and notified management of low stock, ensuring consistent supply and uninterrupted service.
Improved customer satisfaction by crafting delicious and visually appealing juice blends tailored to individual preferences.
Increased repeat business by establishing rapport with customers, remembering regulars' favorite orders, and providing personalized service.
Waiter/Host
Geezers
Santa Fe Springs, California
09.2020 - 04.2021
Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
Trained new team members on proper food handling procedures, ensuring compliance with health and safety regulations.
Balanced cash registers accurately at the end of each shift, ensuring accurate financial reporting for management review.
Managed inventory levels efficiently, reducing waste while maintaining adequate stock for anticipated demand.
Supported catering events, demonstrating versatility in adapting to various settings and client requirements.
Resolved customer complaints promptly and professionally, leading to higher overall satisfaction ratings.
Maintained clean and organized dining areas, contributing to a positive guest experience.
Answered phone calls to take orders, give information and document reservations.
Backed up servers by checking on tables and retrieving items for guests.•
Took initial drink orders and relayed information to wait or bar staff.•
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs
06-2022
Some College (No Degree) - Film, Television, And Electronic Media
Rio Hondo College
Whittier, CA
05-2026
Skills
Event coordination
Self-Directed
Project management
Attention to detail
Communication skills
Public speaking
Teamwork and collaboration
Prop selection
Script memorization
Pitching ideas
Video production oversight
Certification
Certified Nurse Assistant License
Timeline
Shift Supervisor
7 Leaves
03.2025 - Current
Assistant Event Coordinator
Chic-Fil-A
09.2023 - 03.2024
Server
Olive Garden
01.2023 - 07.2023
Custodial Technician
CleanSafe LLC
04.2022 - 12.2022
Juice Barista
Movita Juice Bar
04.2021 - 04.2022
Waiter/Host
Geezers
09.2020 - 04.2021
High School Diploma -
Santa Fe High School
Some College (No Degree) - Film, Television, And Electronic Media