Julian Flores
Colleyville,TX
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Sales Associate
Tom Thumb Food Stores
03.2023 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to improve store layout and optimize product placement for increased sales.
- Trained new associates on operational procedures and customer service standards to ensure consistency.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Monitored product freshness and quality standards, contributing to a safe shopping environment for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Skills
Physical stamina, Technical cleaning skills, (mopping, buffing, equipment operation, floor care) strong time management skills, attention to detail, reliability, communication, and the ability to work independently with integrity
Certification
CPR Certified
Education
Diploma -
Penn Foster High School
3133 W Frye Rd 2022.08 - Current
Timeline
Sales Associate
Tom Thumb Food Stores
03.2023 - 12.2025
Diploma -
Penn Foster High School
2022.08 - Current