Professional Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Open To Work

Julian Gibson

Walmart
Aliquippa,PA
Julian Gibson
17
Years of experience
2
years of post-secondary education

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Persistent Team Leader experienced in supervising, training and motivating 70 team members. Skillful in redesigning processes for efficiency gains, analyzing sales trends and service reports and mentoring and guiding employees in performing assigned duties. Results-oriented professional committed to exceptional, responsive service in all interactions with customers and employees.

Work History

Digital Team Lead

4 Years 8 Months
Walmart | 10.2021 - Current
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Facilitated meetings to communicate team performance goals and results.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Cultivated positive, productive team environments, resolving conflicts quickly.

Sales Associate

7 Years 1 Month
Walmart | 09.2014 - 10.2021
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Maintained comprehensive product knowledge to assist customers effectively in their purchasing decisions.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Managed inventory levels, ensuring product availability while minimizing excess stock.

Cashier

5 Years 2 Months
Walmart | 07.2009 - 09.2014
  • Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Maintained organized and clean checkout areas to optimize workflow and customer satisfaction.
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.

Education

High School Diploma

Urban Pathways | Pittsburgh, PA | 06.2009

Bachelor of Science - Business Administration

Southern New Hampshire University | Hooksett, NH | 06.2025 - 12.2026

Skills

Product Merchandising
Merchandising and Display
Security Practices
Product Knowledge
Policy and Procedure Adherence
Operate Cash Register
Credit and Debt Card Processing
Credit Card Applications
Engaging with Diverse Customers
Excellent Written and Verbal Communication
Python
Microsoft Excel
Google sheets
MySQL
Attention to detail
Problem-solving

Timeline

Southern New Hampshire University

Bachelor of Science from Business Administration
06.2025 - 12.2026Read More

Digital Team Lead

Walmart
10.2021 - CurrentRead More

Sales Associate

Walmart
09.2014 - 10.2021Read More

Cashier

Walmart
07.2009 - 09.2014Read More

Urban Pathways

High School Diploma
Read More

Work Preference

Job Search Status:

Open to work

Desired start date:

2 weeks notice

Desired Job Title

Internship StudentData AnalystBusiness Analyst InternData Analyst InternBusiness Analyst

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Location:

Pittsburgh, PACranberry, PASewickley, PA

Open to relocation:

Yes

Important To Me

Work-life balanceCompany CultureWork from home optionPaid time offHealthcare benefitsPaid sick leave401k match
Julian Gibson