Luke Lauvray
Parker,CO
Summary
Efficient and results-oriented leader with strong focus on achieving objectives through methodical planning and organization. Possesses expertise in team management, project coordination, and process improvement, ensuring tasks are completed quickly and accurately. Demonstrates solid work ethic and commitment to maintaining high standards in all assignments. Brings valuable skills and knowledge to succeed as a Leader.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Team Lead
Walmart
Parker, CO
01.2024 - 01.2026
- Operated online grocery pickup, ensuring efficient service delivery and customer satisfaction.
- Managed customer complaints and feedback to enhance online shopping experiences.
- Monitored inventory levels, coordinating restocking efforts with management.
- Provided leadership and guidance to team members, setting clear performance expectations.
- Trained new employees on procedures, safety protocols, and best practices.
- Implemented process improvements to streamline operations and minimize waste.
- Collaborated with cross-functional teams to support store initiatives and promotions.
- Utilized data analysis to inform decision-making and drive team performance.
Kitchen Leader
Chipotle Mexican Grill
Parker, CO
02.2023 - 01.2024
- Oversaw front and back of house operations, ensuring cleanliness and positive experiences for customers and staff.
- Trained new team members on food safety, hygiene practices, and proper cooking techniques.
- Managed inventory levels and ordered kitchen supplies to maintain operational efficiency.
- Coordinated meal preparation during peak hours to meet customer demand effectively.
- Implemented quality control measures to uphold food standards consistently.
- Resolved customer complaints related to service and food quality promptly.
- Inspected deliveries of fresh ingredients to ensure quality assurance before use.
- Executed closing procedures, including reconciling register drawers and receipts accurately.
Inbound Team Member
Target
Parker, CO
09.2022 - 02.2023
- Unloaded and sorted products from trucks to ensure efficient inventory management.
- Executed product displays to attract customer attention and enhance sales efforts.
- Assisted customers with inquiries, delivering exceptional service and support.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Restocked shelves and managed inventory levels collaboratively with team members.
- Engaged with customers to promote sales and improve overall shopping experiences.
- Contributed to team safety by removing hazards and maintaining organized areas.
Reconditioning Associate
CarMax
Parker, CO
03.2022 - 06.2022
- Executed thorough inspections of vehicles to identify reconditioning needs and ensure quality standards.
- Performed detailed cleaning, including scrubbing, vacuuming, and polishing interiors and exteriors.
- Repaired minor dents and scratches using body fillers and sandpaper to enhance vehicle appearance.
- Managed transportation of vehicles between sales lot and storage lot while adhering to tight schedules.
- Organized and maintained inventory in designated areas for optimal efficiency.
- Trained and onboarded new employees, ensuring adherence to operational protocols.
- Documented vehicle conditions and repair activities accurately for comprehensive record-keeping.
- Processed incoming vehicles and coordinated auction car releases efficiently.
Crew Member
Wetzel's Pretzels
Lone Tree, CO
12.2021 - 03.2022
- Demonstrated strong customer service skills while assisting customers with orders.
- Maintained quality control standards for fresh pretzels made from scratch.
- Operated cash register efficiently in a high-pressure environment.
- Collaborated effectively with team members to enhance store operations.
- Restocked items regularly to ensure inventory availability.
- Performed cleaning tasks, including sweeping, mopping, and managing trash and recycling.
- Exhibited excellent time management skills during busy periods.
- Bagged orders promptly to improve customer experience.
Shift Leader/Manager
Carl's Jr.
Lone Tree, CO
05.2021 - 12.2021
- Supervised crew members to ensure effective shift operations and service quality.
- Managed inventory to maintain stock availability during peak hours.
- Monitored food safety practices to ensure compliance with health regulations.
- Resolved customer complaints promptly to foster satisfaction and loyalty.
- Assisted in implementing promotional campaigns to enhance sales and engagement.
- Performed cashier duties, including handling payments using POS systems.
- Conducted administrative closing duties, including reconciling receipts and counting cash.
- Maintained restaurant cleanliness to provide a welcoming environment.
Education
High school diploma -
Ponderosa High School
Douglas County, COSkills
- Mobile devices and productivity software
- Management and leadership
- Phone communication and effective communication
- Customer service and relationship management
- Cash handling and cashiering
- Kitchen and food service experience
- Data analysis
- Problem solving and conflict resolution
- Time management and deadline management
- Team leadership and staff training
- Operational efficiency and workflow management
- Inventory management and quality control
- Upselling and merchandising
- Employee evaluation and engagement
- Cross-functional collaboration and project management
- Resource allocation and performance monitoring
- Workplace safety and risk management
- Equipment maintenance and mobile applications
Certification
- ServSafe, 10/01/28
- Driver's License
Languages
- English
- Some Spanish
Personal Information
- Authorized To Work: US for any employer
Timeline
Digital Team Lead
Walmart
01.2024 - 01.2026
Kitchen Leader
Chipotle Mexican Grill
02.2023 - 01.2024
Inbound Team Member
Target
09.2022 - 02.2023
Reconditioning Associate
CarMax
03.2022 - 06.2022
Crew Member
Wetzel's Pretzels
12.2021 - 03.2022
Shift Leader/Manager
Carl's Jr.
05.2021 - 12.2021
High school diploma -
Ponderosa High School