Julian Maloney
Walmart
Tampa,FL
5
years of professional experience
Dynamic Trainer Coordinator with a proven track record in developing effective training materials and facilitating workshops. Skilled in fostering team collaboration and improving customer service standards, driving employee engagement and operational excellence.
Work History
Trainer Coordinator
4 Years 2 Months- Developed training materials to enhance employee onboarding processes.
- Coordinated training sessions to ensure staff compliance with operational standards.
- Evaluated training effectiveness through participant feedback and performance assessments.
- Facilitated workshops to improve team collaboration and customer service skills.
- Handled high volumes of customer interactions via phone and in person while maintaining a positive, professional tone.
- Assessed individual learning needs, tailoring instruction accordingly for maximum impact.
Automotive Service Technician
1 Year- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Collaborated with team members to streamline service workflows and improve turnaround times.
- Educated customers on vehicle care, enhancing satisfaction and trust in services provided.
- Maintained accurate documentation of customer interactions and outcomes.
- Assisted with training new team members on customer service standards and call handling best practices.
Education
High School Diploma
- 3.6 GPA
Vocational - Cloud Computing
- Honor Roll 2026
- 3.8 GPA
Skills
Training delivery
Mentoring
Employee engagement
Cultural sensitivity
Student evaluation
Technology integration
Instructional techniques
Safety inspections
Tire services
Automotive maintenance
Vehicle inspections
Automotive testing
Installations and repairs
Vehicle maintenance and repair
Timeline
Automotive Service Technician
Walmart
08.2025 - CurrentRead More
Trainer Coordinator
PDQ Restaurant
06.2021 - 08.2025Read More
Jule F. Sumner
High School Diploma
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Erwin Technical College
Vocational from Cloud Computing
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