Julian Mathis

• Administer Medication
• Schedule Appointment
• Assistance with daily task
• Household Task
• Monitoring Health
• Documentation/ progress reports

• Manage personal and business transactions
• Manage personal accounts
• Process cash and cheques
• Assist customers with account inquiries, deposits, withdrawals, and other financial transactions
• Provide information on banking products such as loans, credit cards, and investment options
• Process loan applications and support financial advisory services
• Ensure compliance with banking policies and regulatory requirements
• Identify and prevent fraudulent activities through risk assessment
• Deliver high-quality customer service to strengthen client relationships

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Identify the procedures for patient record retrival and reimburstment. Explain the role of a medical administrative assistant. Apply computer and information lieracy skills using electronic health records software. Recognize laws and issues related to ethics and confidentality. Demonstrate effective communication and customer service skills among patients. Identify terms nd pthological processes related to the various body systems.