I'm an accomplished professional with a track record of surpassing expectations. I excel in steering teams towards company objectives, prioritizing policies for optimal revenue, and cultivating lasting customer loyalty through engagement and relationship-building. My knack for uniting teams and implementing success-driven strategies showcases my commitment to delivering exceptional results for the organizations I'm a part of.
• Managed multiple Books of business over different verticals to support multiple AE's in meeting customer and company goals while maintaining mission integrity.
• Collaborated with government and civilian systems to support National Defense Missions.
• Utilized strong communication and organizational skills to ensure seamless coordination between various teams & accounts
• Achieved a 15% increase in customer satisfaction ratings through proactive account management strategies.