Julian Nance

• Responsible for upholding the highest standard of customer service in a fast-paced environment while completing sensitive and confidential enrollment paperwork, and following up with new hire employees on drug screening, background, and Safety Council orientation.
• Utilize the applicant tracking system to manage the onboarding process, maintaining accurate documentation to ensure that company processes and compliance standards are met.
• Provide ongoing communication to applicants and hiring managers to ensure timely coordination of a candidate's movement through the hiring process.
• Create and maintain daily staffing reports, which include verifying employee information, job vacancies, and onboarding statuses.
• Maintain professional working relationships with all associates, job sites, and hiring managers.

• Managed storefront financial responsibilities, including deposits, inventory movement, and processing financial transactions to comply with policy and procedure.
• Assisted with incoming earnings and outgoing payments.
• Reset the sales floor to meet company policies and promotions.
• Consistently exceeded sales benchmarks and milestone goals by gearing toward strong customer service and relationship marketing skills.
• Executed problem-solving skills to offer tailored, thoughtful solutions to fit each person, family, or business in a fast-paced environment.

• Reorganized the sales floor to meet company procedures.
• Directed and supervised employees engaged in sales, inventory movement, and reconciling cash receipts.
• Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
• Managed the cash stock and inventory balances accurately.

Sales Representative |August 2015 – April 2017.

• Maintained consistent accuracy of the cash register, making sure all payment transactions were correct and proficient in using a POS system.
• Ensured great customer service when handling customers' devices to resolve any problems or questions.