Julian Nguyen
Arlington,TX
Summary
Hi, my name is Julian Nguyen. I have worked in various positions ranging from team member to manager. I have gained a vast knowledge on various skills such as communication, time management, customer service, and leadership. I am devoted to my work and will continue to pursue new endeavors. I am a quick learner and a team player. I love playing volleyball for UTA, competing in Mock Trial tournaments, and baking.
Overview
2
2
years of professional experience
Work History
Clerk
The Nguyen Law Firm
11.2022 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Utilized office management software to record and track customer information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Server
Kickin Crab
04.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Manager
R&B Tea
12.2023 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor of Arts - Political Science
University of Texas At Arlington
Arlington, TX05-2026
Skills
- Customer Satisfaction
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Team Leadership
- Verbal and written communication
Accomplishments
- Elected Captain of UTA Men's Volleyball
- Vietnamese Student Association Vice President
- Mock Trial Competition Team Attorney
- Awarded 2x Top Attorney Mock Trial (UTA)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Kickin Crab
04.2024 - 08.2024
Manager
R&B Tea
12.2023 - 04.2024
Clerk
The Nguyen Law Firm
11.2022 - Current
Bachelor of Arts - Political Science
University of Texas At Arlington
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