Julian Orozco
Davie,Florida
Summary
Detail-oriented Service Technician and Manager with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facility Coordinator
Concentra Urgent Care
2023.09 - Current
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
Utility Service Technician
Inframark
2023.06 - Current
- Prepares equipment, tools and materials required for service work
- Cleans and performs preventative maintenance on various equipment
- Performs scheduled preventive maintenance and repairs
- Troubleshoots equipment and other on-site problems and makes recommendations to clients
- Operates service vehicles
- Maintains documentation, including maintenance and inspection records.
Apprentice
Tony's Roofing
2021.03 - 2023.06
- Locate tools needed for services.
- Install drywall and carry out roof repair services.
- Maintain cleanliness for customers.
- Learned wide range of simple and complex techniques from on-the-job training.
Barista
Starbucks
2020.08 - 2021.03
- Experience with POS systems.
- Serving customers beverages and food.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
Assistant Manager
Eat Clean
2016.05 - 2020.08
- Bag orders and prepare them for delivery
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associates in Arts -
Broward College
Pembroke Pines01.2021
Skills
- Quality Assurance
- Customer Service
- Regulatory Compliance
- Project Oversight
Certification
Backflow Testing Certification
Backflow Repair Certification
CPR Certification and First Aid
Timeline
Facility Coordinator
Concentra Urgent Care
2023.09 - Current
Utility Service Technician
Inframark
2023.06 - Current
Apprentice
Tony's Roofing
2021.03 - 2023.06
Barista
Starbucks
2020.08 - 2021.03
Assistant Manager
Eat Clean
2016.05 - 2020.08
Associates in Arts -
Broward College