Julian Peralez
Cicero,IL
Summary
Proven ability to enhance customer satisfaction and streamline kitchen operations, demonstrated during my tenure at Panda Express. Skilled in cooking and customer service, I excel in high-stress situations, improving loyalty through empathy and efficiency. My adaptability and teamwork contribute to consistent, quality outcomes, showcasing a blend of hard and soft skills vital for dynamic environments. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
4
4
years of professional experience
Work History
Cook
Panda Express
08.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Customer Service Representative
Midwest Title Loans
04.2020 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Spry Community Links High School
Chicago, IL09.2019
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Time Management
- Dependable and Punctual
- Flexibility and Adaptability
- Teamwork and Positive Attitude
Languages
English
Timeline
Cook
Panda Express
08.2022 - Current
Customer Service Representative
Midwest Title Loans
04.2020 - 09.2021
High School Diploma -
Spry Community Links High School