Julian Ramirez
Clearwater,FL
Summary
HVACR Service Manager with extensive experience optimizing service delivery, enhancing operational efficiency, and leading multi-functional technician teams. Strategic leader skilled in executing automation initiatives and solving critical technical challenges to guarantee consistent operational results. Committed to mentoring personnel and ensuring rigorous safety compliance to foster a dependable, high-performing service culture.
Overview
12
12
years of professional experience
Work History
Service Manager
Helios HVACR Services (Formerly Known as Alpine Mechanical)
Clearwater, FL
07.2024 - Current
- Coordinated daily project operations and HVACR service delivery to meet customer satisfaction expectations.
- Delivered hands-on coaching on HV/ACR service management best practices to strengthen team performance and standardize service approach.
- Streamlined scheduling processes to enhance efficiency in service call responses.
- Developed and implemented training programs for staff on technical competencies and customer interaction.
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocations to streamline operations.
- Confirmed employee time cards and handled payroll of 15 person team.
- Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
- Performed detailed inspections to verify compliance with regulatory requirements and safety protocol standards.
- Planned, built, and deployed automated workflows that minimized manual intervention and improved process efficiency.
Field Supervisor
Helios HVACR Services (Formerly Known as Alpine Mechanical)
Clearwater, FL
03.2024 - 07.2024
- Supervised installation and maintenance of HVAC systems, ensuring compliance with industry standards.
- Coordinated field operations to optimize workflow efficiency and resource allocation.
- Conducted regular site inspections to maintain quality control and safety protocols.
- Trained and mentored junior technicians on best practices in HVAC service delivery.
- Troubleshot complex technical issues related to automated systems, swiftly resolving problems to minimize downtime.
HVAC-R Service Technician
Alpine Mechanical Services, LLC
Sellersville, PA
10.2020 - 03.2024
- Maintain, service, and install HVACR systems systems.
- Troubleshooting complex hvac issues and assist coworkers who need assistance in diagnosing hvac issues.
- Training new technicians.
- Recommend any preventative services.
- Retrieve part information for quoted repairs.
- Resolve sites with discrepancy issues.
- Operated and maintained automated systems to ensure optimal performance and productivity.
HVAC-R Service Technician
Cunningham
Daytona Beach, FL
03.2015 - 09.2020
- Maintain, service, and install HVACR systems systems.
- Troubleshooting complex hvac issues and assist coworkers who need assistance in diagnosing hvac issues.
- Recommend any preventative services.
- Retrieve part information for quoted repairs.
- Resolve sites with discrepancy issues.
- Customer Service skills.
- Lead Service Technician
- Training new technicians.
Education
HVAC Mechanical And Technical Degrees - HVAC Installation And Repair
Daytona State College
Daytona Beach, FL04-2013
High School Diploma -
Deltona High School
Deltona, FL03-2013
Skills
- System Installation
- Equipment Calibration
- Infrastructure automation
- Multitasking and organization
- Team leadership
- Safety awareness
- Technical inspections
- Technical troubleshooting
- Remote support
- Incident management
- Business process analysis
- Troubleshooting skills
Licenses
CLASS A AIR CONDITIONING LICENSE | BUILDING CONSTRUCTION
Timeline
Service Manager
Helios HVACR Services (Formerly Known as Alpine Mechanical)
07.2024 - Current
Field Supervisor
Helios HVACR Services (Formerly Known as Alpine Mechanical)
03.2024 - 07.2024
HVAC-R Service Technician
Alpine Mechanical Services, LLC
10.2020 - 03.2024
HVAC-R Service Technician
Cunningham
03.2015 - 09.2020
HVAC Mechanical And Technical Degrees - HVAC Installation And Repair
Daytona State College
High School Diploma -
Deltona High School