
Highly dependable and accountable, excelling in customer service and problem resolution. Proven ability to thrive under pressure while multitasking and maintaining a friendly demeanor. Respectful and courteous. T.A.B.C certified and CPR trained, committed to delivering exceptional guest experiences and fostering teamwork. Effective communication and bilingual skills.
Started as a Team Member and became a Bartender, providing exceptional customer service while greeting guests; answering guests’ questions; directing guests with inquiries to locations; preparing and serving alcohol beverages; taking food orders; collecting monies on the register; making announcements to promote specialty drinks of the month; assisting guests with special needs by taking their orders patiently and directly to them; diffusing, challenging situations involving intoxicated, or irate guests; adapting to confined spaces when working in a bar shack, or kiosk outside of the restaurant; adapting to different weather or environmental conditions; ability to work overtime without notice; willing and able to work a variety of shifts, including holidays; excellent team player; filling supplies; completing closing duties in a timely manner; following safety regulations.
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Multitasking Abilities
Calm under pressure
Problem resolution
Multitasking
Computer skills
Organization and time management
Flexible and adaptable
Organizational skills
Active listening
Decision-making
Verbal communication
Critical thinking
Attention to detail
Boy Scouts of America 2016 - 2021, Cub Scouts 2013 - 2016
Texas Alcoholic Beverage Commission
Basic Life Support / CPR
First Aid Certified
Volunteered for the Girl Scouts of America, at the camping grounds and fundraised for my sister’s troop, until she graduated high school.
Volunteered as an Altar Server for 3 years, at St. John the XXIII Catholic Church, in Fontana, CA.