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Highly dependable and accountable, excelling in customer service and problem resolution. Proven ability to thrive under pressure while multitasking and maintaining a friendly demeanor. Respectful and courteous. T.A.B.C certified and CPR trained, committed to delivering exceptional guest experiences and fostering teamwork. Effective communication and bilingual skills.

Adaptable professional with extensive experience thriving in fast-paced environments, where I managed all department roles over the past year—from bar operations, kitchen prep, customer service, and inventory control—for the past 6+ years, with a team and single-handedly this last year. Renowned for effective communication and active listening skills that build rapport with guests, de-escalate conflicts, and turn challenges into positive outcomes, I consistently ensured seamless, high-quality service during peak hours while maintaining strict compliance with health, safety, and sanitation standards. My proactive approach, honed through multitasking under pressure, resolving complaints diplomatically, and innovating seasonal menus, has driven measurable improvements, like boosting department service scores by 80 points in a single quarter.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic and dedicated professional with experience at Henry Ford Hospital, excelling in food safety and sanitation standards. Recognized for fostering a welcoming environment and enhancing patient care through effective communication and teamwork. Committed to upholding health department guidelines while ensuring a positive experience for guests.

Madikken Austenberg

Overview

Work History

Food & Beverage Department

Christmas Team Member

Store Team Member

Server

Christmas Team Member

Model/Commercial Actor

Education

Associate of Arts - Musikkdesign

High School Diploma -

Bachelor of Arts - Recording Arts & Production

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Food & Beverage Department

Christmas Team Member

Store Team Member

Christmas Team Member

Server

Model/Commercial Actor

Associate of Arts - Musikkdesign

High School Diploma -

Bachelor of Arts - Recording Arts & Production

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