Julian David Randall
Las Cruces
Summary
Dynamic VIP Travel Counselor with American Express Global Business Travel, adept at coordinating complex itineraries for high-profile clients. Renowned for exceptional customer service and advanced itinerary planning, Been praise for critical thinking during unforeseen issues; also developed spreadsheet to keep track of budgets with itemized segments for airfare/railfare, cars and hotel.
Overview
11
11
years of professional experience
Work History
VIP Travel Counselor
American Express Global Business Travel
07.2019 - Current
I have worked on several accounts such as: Floater Team, NBA and Davy and Company.
Davy and Company is my most recent and current account with the following responsibilities:
- Coordinate 10 or more travelers for POTUS/VPOTUS travel plans for support.
- Arrange vehicles for motorcades using vendors with corporate accounts.
- Arrange mission critical travel arrangements that requires last minute changes and complex itineraries.
Travel Counselor
American Express Platinum Travel
12.2014 - 03.2018
- Designed customized travel itineraries based on client preferences and budget constraints.
- Provided expert recommendations on travel destinations, accommodations, and activities to enhance client experiences.
- Coordinated complex travel arrangements, including flights, hotels, and ground transportation for high-profile clients.
- Cultivated strong relationships with suppliers to negotiate favorable rates and exclusive offers for clients.
Education
Associate of Arts - English
Cerritos College
Norwalk05-2014
Skills
- Travel industry experience
- Excellent customer service
- Advanced itinerary planning
- Exceptional communication
- Active Listener
- Proficient in Sabre and many travel related programs
- Adaptability and resilience
Timeline
VIP Travel Counselor
American Express Global Business Travel
07.2019 - Current
Travel Counselor
American Express Platinum Travel
12.2014 - 03.2018
Associate of Arts - English
Cerritos College