Julian Restrepo
Hackensack,NJ
Summary
Detail-oriented and customer-focused professional with extensive experience in administrative and patient care roles. Adept at managing office operations, providing excellent customer service, and maintaining confidentiality. Proven ability to handle multiple tasks efficiently in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Englewood Health
Englewood, NJ
02.2024 - Current
- Assisted physicians and nurses in a high-volume emergency department, supporting rapid patient assessment and treatment
- Obtained and documented vital signs, medical histories, and chief complaints for incoming patients
Performed EKGs, phlebotomy, wound care, and specimen collection - Prepared exam rooms and ensured proper sterilization of medical equipment
- Monitored patient conditions and reported changes promptly to clinical staff
- Provided compassionate patient care in high-stress and time-sensitive situations
Assistant to the Director of Retail
Nili Lotan
Manhattan, NY
01.2023 - 01.2024
- Maintained and updated Director's calendar , ensuring all appointments, meetings, and interviews were scheduled and reminders were timely.
- Acted as reliable point of contact for internal and external stakeholder and clients, managing communication on behalf of Director.
- Managed payroll process and assisted with commission accurately for 50 employees
- Handled various administrative tasks and ran errands to support the smooth functioning of daily operations.
- Coordinated travel arrangements for the Director, ensuring seamless planning and execution of business trips.
Assistant Manager
Willies Burger Spot
Queens, NY
03.2022 - 10.2023
- Managed operational and financial aspects of the business, including handling transactions, inventor management, serving customers, and revenue reporting.
- Trained and mentored new staff on customer service protocols and food preparation standards.
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Enhanced customer experiences by addressing feedback and resolving issues promptly.
- Raised at least new clientele by marketing the restaurant over social media, significantly boosting the restaurant's visibility and customer base.
Server/Bartender
Mamajuana Cafe By The River
West New York, NJ
09.2018 - 03.2022
- Performed opening and closing duties, printing sales report, setting up for incoming shift, and preferring cash drawers.
- Created and managed staff schedules to ensure proper coverage.
- Directly interacted with guest to ensure a high level of customer service, help increase customer feedback.
- Demonstrated strong multitasking skills by managing multiple table simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Career Diploma - Medical Assitant
Penn Foster Career School
Scranton, PA08-2024
Skills
- Customer Service and Relationship Building
- Team Collaboration and Support
- Operational and Managing Skills
- Problem Solving and Decision-Making
- Confidentiality and Compliance
- Attention to Detail
- Bilingual
Timeline
Medical Assistant
Englewood Health
02.2024 - Current
Assistant to the Director of Retail
Nili Lotan
01.2023 - 01.2024
Assistant Manager
Willies Burger Spot
03.2022 - 10.2023
Server/Bartender
Mamajuana Cafe By The River
09.2018 - 03.2022
Career Diploma - Medical Assitant
Penn Foster Career School