Julian Reyes
New Brunswick,New Jersey
Summary
Driven professional with a proven track record at Homewood Suites by Hilton, excelling in hotel operations and customer service. Leveraged bilingual abilities and computer skills to enhance guest satisfaction and streamline operations. Demonstrated initiative and teamwork, significantly improving efficiency and maintaining high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Houseman
Homewood Suites by Hilton
Edison, NJ
09.2022 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
Order Fulfillment Associate
Target
North Brunswick, NJ
11.2021 - 01.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Followed procedures at all times for personal and team safety.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJ06.2021
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Friendly, Positive Attitude
- Problem-Solving
- English and Spanish
- Time Management
- Calm Under Pressure
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Houseman
Homewood Suites by Hilton
09.2022 - Current
Order Fulfillment Associate
Target
11.2021 - 01.2022
High School Diploma -
New Brunswick High School