
Dynamic manager with a proven track record across multiple dealerships, excelling in customer retention and workflow optimization. Expertise in training and leading teams to consistently exceed sales targets while leveraging strong negotiation skills to enhance market share. Committed to driving operational efficiency and fostering a collaborative environment that promotes sustained success and growth. Recognized for implementing innovative strategies that elevate overall performance and customer satisfaction.
Team oriented and Results-driven with experience managing and developing high-performing teams, including leading 8 reps to #1 rankings in units and gross. Drove 125–175 deals per month generating $300K–$500K in gross while improving rep performance to 15–20 units within 90 days. Skilled in optimizing operations, delegating tasks strategically, and training high volumes of new hires to elevate productivity and customer experience. Proven in resolving escalated issues, supporting sales initiatives, and implementing process improvements, while generating ~100 monthly Google reviews with a 4.2–4.8 rating. cross-functional Desk Deal Manager training/F&I operations.
Consistently high-performing sales professional with a strong track record of exceeding monthly targets and earning multiple Salesperson of the Month awards. Averaged 15–20 units per month with a peak of 25 while maintaining a 41% closing ratio and generating approximately 25% of business through referrals. Skilled in delivering tailored customer consultations through strong product knowledge, effective vehicle presentations, and consultative selling techniques that enhance customer trust and drive results. Recognized for consistent performance, relationship-building, and contributing to overall team success in a competitive sales environment.