Julian Shapiro

• Distributed mail to clients and vendors, delivering to approximately 54 customers per shift.
• Collaborated with senior management on multiple functions, increasing customer survey submissions from -14% to 6% MTD and identifying strengths and opportunities for the online store.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Engaged with managers and interns to raise awareness to 5,000 students, workers, and adults using direct marketing and other methods to gain thousands of followers on social media platforms such as Facebook and Instagram.
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Aided in the construction of low income and hurricane damaged homes in New Orleans.

Taught reading competency to underprivileged adolescents in Santa Monica elementary school. Unlocking student potential by raising reading achievement.

• Supported scheduling for experience related social assets
• Research existing sellers (stay up to date on current and upcoming projects)
• Demonstrate ability to curate content (pitch ideas, author content for IG and Twitter)
• Identify new creatives
• Maintain community engagement on social channels
• Provide Customer Service support as needed