Julian Stollings

Dynamic Ops Manager at FedEx Ground with a proven track record in world-class customer service and innovative problem-solving. Expert in dispatching and training, I have successfully enhanced operational efficiency and team performance, driving significant improvements in complaint handling and organizational leadership. Committed to fostering a high-performing work environment.

• Most Improved Inbound Reward, 10/01/10
• Operations Technical Person, 01/01/11
• One Year Injury Free, Preload, 10/01/14
• OB Ops Manager for Q3, 10/01/14
• OB Certified for One Calendar Year, 10/01/24
• OB Certified for 25 Consecutive Months, 10/01/25

• ….Because of his dedication to safety, we were able to successfully run a injury free preload… (FedEx Ground, NCIN, 2014)
• ….He ran the sort one day and we hit our TLH goal, TLS goal, OVN were cut on time, and no injuries was reported… (Sort Manager, 07/30/18)
• ……He had the most WorkRights done on OB out of all the managers….. (Peak 2018)

• Several years of commended performance in key customer service and support roles.
• Expert in customer care/communications, problem solving, relationship building, management training and support.
• Sets SMART goals and achieves them, while setting the standard.
• Set the standard, achieves the standard, and maintains the standard.
• People – Service – Profit Driven.

• First Aid Certified
• Switcher Certified
• Switcher Trainer Certified
• Orientation/Onboarding Certified
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