Julian Thomas

•Oversee household budgets and expenses

•Plan, coordinate, and execute events and functions in the home

•Coordinate home maintenance and repair work, and manage relationships with contractors and service providers

•Perform household cleaning, laundry, and meal preparation

•Manage inventory of household supplies and groceries

•Coordinate family schedules and activities, including transportation

•Handle household bills and administrative duties

Administrative duties

•Employee onboarding

•Created schedules

•Processed payroll

•Daily task lists

•Sorted mail

•Coached employees and plans of improvement

•Achieved sales goals

•Daily data entry

•Financial reconciliation

•Payroll

•Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

•Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

•Coaching sales associates in product specifications, sales incentives, and selling techniques.

•Conducted interviews, hiring, terminations, etc.

•Social media marketing and engagement daily.

•Reason for leaving: New opportunity to become a private home manager.

•Assisted in interview processes

•Assisted in onboarding new employees, training employees and coaching.

•Payroll changes, edits and finalizing.

•Daily data entry of customer information, quickly and correctly.

•Enforced company policies, procedures, and best practices to ensure success within the organization.

•Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

•Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

•Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

•Reason for leaving: career advancement/new opportunity to be a store manager.

• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

• Oversaw inventory management processes, order processing, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.

• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

• Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

•Reason for leaving: New opportunity to become an assistant store manager.

• Short dates due to Covid pandemic shutdown

• Processed jewelry shipments, monthly inventory audits, and assisted customers with finding the perfect semi-precious stone jewelry while increasing store sales.

• Reduced employee turnover by fostering a supportive work environment and offering growth opportunities within the company.

• Oversaw daily store operations, including opening and closing procedures, cash handling, and staff scheduling to ensure smooth functioning of the business.

• Developed and maintained a comprehensive knowledge of current jewelry trends, industry updates, and competitor offerings to stay ahead of the market.

• Implemented loss prevention measures, significantly decreasing instances of theft and product damage.

• Assisted customers in finding items that met their needs while also making recommendations based on current trends or popular styles within the industry.

• Managed inventory levels, effectively reducing stock discrepancies and improving overall efficiency.

• Grew an expansive knowledge of world cultures, semi- precious stones, fine jewelry, and yoga philosophy.