JULIAN VAUGHAN, MPA.
14059 Mare Lane, Victorville,CA
Summary
Talented social services professional, highly motivated by providing quality public service. Experienced in administering and fulfilling various roles in affordable and low-income housing programs, as well as working with homeless families and veterans through government housing programs.
Overview
3
3
years of professional experience
Work History
Case Manager Family Stabilization Program
Lighthouse Social Service Centers
04.2023 - Current
- Managed cases for Hope for Heroes, Permanent Supportive Housing, Rapid Re-housing and Family Stabilization Programs.
- Trained in FEMA Emergency Management.
- Conducted assessments to determine client needs and coordinated service delivery with other public, private or nonprofit organizations.
- Assisted clients in navigating housing, legal services and public benefits to gain access to affordable housing opportunities.
- Partnered with case workers, employment specialist and property managers to assist clients in developing and implementing individualized stabilization plans to house homeless families.
- Worked with homeless clients to develop sustainable budgets to qualify for affordable housing.
- Provided detailed progress notes on clients, evaluated progress and maintained accurate charts for caseload of 20 clients.
Community Manager Rural Development
Buckingham Property Management
03.2022 - 04.2023
- Received and processed rental payments, and updated system accounts with latest information.
- Managed community within established cost constraints.
- Coordinated with maintenance staff to complete timely repairs and enhancements.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Evaluated property conditions and recommended improvements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Submitted timely status reports to corporate on daily basis.
- Facilitated launch and participation of online rent payment method for senior residents.
- Ensured timely resolution of maintenance issues.
- Completed annual re-certifications for 113 property units.
Leasing Consultant Project Based Vouchers Sec. 8
Beacon Property Management Inc
02.2021 - 03.2022
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation for 156 property units.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Escalated major issues to property manager for immediate remediation.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Collected rent and tracked resident payments and information in computer system.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Regional Director
Borgen Project
12.2020 - 04.2021
- Lobbied congress in support of poverty reduction legislation
- Implemented fundraising campaign raising more than $1,000 in 120 days
- Researched and identified potential donors/ Compiled lists
- Raised funds for international nonprofit organization
- Advocated for world's poor and vulnerable populations.
Leasing Consultant
Career Strategies LLC
02.2020 - 02.2021
- Collected rent and tracked resident payments and information in Yardi.
- Toured property with prospective tenants and provided useful information in regards to its key features.
- Conducted property showings to highlight features, answered questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Administered operations to handle needs of more than 1000 tenants across 300 property units.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept meticulous records of all correspondence between management and tenants.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Monitored accounts for compliance with established payment plans and flagged those in violation.
Political Affairs Intern
Borgen Project
09.2020 - 12.2020
- Advanced organization's legislative and political agenda through advocacy initiatives.
- Educated constituents about participating in political process.
- Mobilized 75 constituents to contact their congressional representatives in support of poverty reducing legislation.
- Planned and executed fundraising campaign. Raised funds to meet organizational goals.
- Utilized social media for fundraising and political outreach.
- Held meetings with congressional staffers in support of organizational goals and objectives.
Graduate Research Assistant
California State University San Bernardino
04.2020 - 07.2020
- Researched information regarding public service histories of 2000+ CEOs parents to assist professors with academic pursuits .
- Supported department members with administrative, research and academic assistance.
- Completed administrative and research duties per professor request.
Education
Master of Public Administration - Concentration: Nonprofit Leadership
California State University San Bernardino
San Bernardino, CA12.2022
Bachelor of Arts - Political Science
California State University San Bernardino
San Bernardino, CA06.2019
Associate of Arts - Social And Behavioral Sciences
San Bernardino Valley College
San Bernardino, CA05.2017
Associate of Arts - Fine Arts And Humanities
San Bernardino Valley College
San Bernardino, CA05.2017
Skills
- Family Stabilization Program
- Hope For Heroes Program
- Homeless Management Information System (Clarity)
- FEMA Emergency Management
- USDA Rural Development Program
- Project Based Vouchers
- Dap Notes
- Section 8
- Fair Housing
- Property tours and inspections
- Administrative support
- Rental/Employment Verification
- Benefit Verification
- Re-certification
- Affordable Housing Programs
- Progress Evaluation
- Eligibility Assessments
- Yardi
Timeline
Case Manager Family Stabilization Program
Lighthouse Social Service Centers
04.2023 - Current
Community Manager Rural Development
Buckingham Property Management
03.2022 - 04.2023
Leasing Consultant Project Based Vouchers Sec. 8
Beacon Property Management Inc
02.2021 - 03.2022
Regional Director
Borgen Project
12.2020 - 04.2021
Political Affairs Intern
Borgen Project
09.2020 - 12.2020
Graduate Research Assistant
California State University San Bernardino
04.2020 - 07.2020
Leasing Consultant
Career Strategies LLC
02.2020 - 02.2021
Master of Public Administration - Concentration: Nonprofit Leadership
California State University San Bernardino
Bachelor of Arts - Political Science
California State University San Bernardino
Associate of Arts - Social And Behavioral Sciences
San Bernardino Valley College
Associate of Arts - Fine Arts And Humanities
San Bernardino Valley College
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