Dynamic Bar Manager with proven expertise in inventory management, staff training, and customer service. Committed to optimizing FOH operations and ensuring ServSafe compliance to enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar Manager
Bosque Brewing
Santa Fe
07.2025 - 12.2025
Oversaw daily bar operations, enhancing service quality and customer satisfaction.
Trained and supervised staff in drink preparation and customer service, improving team performance.
Developed drink menus featuring seasonal ingredients and local flavors.
Maintained inventory levels and ordered supplies to meet operational needs.
Coordinated staff schedules to maximize coverage during peak hours, ensuring efficient service.
Assistant Manager
Buffalo Thunder Casino
Santa Fe
02.2022 - 07.2025
Oversaw daily food and beverage operations, ensuring efficient service and high guest satisfaction.
Conducted staff training on service standards and product knowledge to enhance team performance.
Coordinated inventory management and supply ordering processes.
Ensured compliance with health and safety regulations.
Implemented customer feedback systems to enhance service quality.
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Addressed customer complaints related to meal quality or service issues promptly, achieving resolution and maintaining satisfaction.
Administrative Assistant(Manager)
Buffalo Thunder Resort Casino
Santa Fe
07.2024 - 06.2025
Coordinated schedules and meetings for management and staff, facilitating effective communication and planning.
Managed daily office operations, optimizing workflow and enhancing overall efficiency.
Collaborated with team members to streamline administrative procedures, improving task completion times.
Supported onboarding process for new employees by coordinating training sessions.
Proofread documents before submission to senior management for review.
Maintained office supplies inventory and facilitated procurement processes.