JULIAN VILLANUEVA
Houston,TX
Summary
Results-driven IT professional with 3+ years of experience in network infrastructure and technical support. MIS student with Data Science concentration. Proven track record managing IT operations for 20,000+ users. Proud Houstonian and Texan with strong work ethic and desire to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
IT Help Desk Technician
Oklahoma State University
11.2023 - Current
- Manage enterprise IT operations supporting 20,000+ students, faculty, and staff
- Resolve complex hardware, software, and network connectivity issues
- Streamline account management processes and maintain 95%+ customer satisfaction
Network Technician
RockIT Consulting
05.2025 - 07.2025
- Deployed comprehensive surveillance camera systems for commercial and residential clients
- Installed and optimized wireless access points ensuring seamless network coverage
- Conducted site assessments for optimal equipment placement and customized solutions
Network Technician
Genesis Cabling & Lighting
11.2022 - 01.2025
- Led infrastructure projects involving commercial network installation and security systems
- Diagnosed and resolved network connectivity issues, reducing system downtime
- Configured communication panels and structured cabling meeting compliance standards
Education
Bachelor of Science - Management Information Systems, Data Science
Oklahoma State University
Stillwater, OK12-2026
Skills
- Network Diagnostics
- Fiber Optic & Wireless Systems
- SQL Server
- C Programming and Python
- Tableau
- Excel
- Client Relations
- Problem Resolution
- Team Leadership
- Infrastructure expertise
- Data analytics
- Programming
Core Competencies
Network Diagnostics, Fiber Optic & Wireless Systems, Security Cameras, SQL Server, C# Programming, Tableau, Excel, Project Management, Client Relations, Problem Resolution, Team Leadership, Documentation
Timeline
Network Technician
RockIT Consulting
05.2025 - 07.2025
IT Help Desk Technician
Oklahoma State University
11.2023 - Current
Network Technician
Genesis Cabling & Lighting
11.2022 - 01.2025
Bachelor of Science - Management Information Systems, Data Science
Oklahoma State University