Julian Viveros
Charlotte,North Carolina
Summary
Bilingual sales and customer service professional with over five years of experience in client-facing roles, team leadership, and operational support. Background includes sales management, marketing coordination, and high-volume customer service. Known for adaptability, clear communication, and the ability to support business goals in fast-paced, results-driven environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
At&t Field Sales Manager
AT&T
04.2025 - 09.2025
- Led and supported a field sales team to consistently meet and exceed monthly performance goals
- Trained and onboarded new team members, improving sales consistency and product knowledge
- Monitored performance metrics and provided coaching to drive individual and team results
- Acted as point of contact between leadership and sales staff to ensure clear communication
Marketing Specialist
Lux Holdings LLC
01.2021 - 02.2023
- Supported marketing campaigns and client outreach initiatives
- Tracked engagement metrics and adjusted strategies to improve lead quality
- Collaborated with team members to align messaging with business goals
Server
Rally
10.2025 - Current
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Managed multiple priorities while maintaining accuracy and professionalism
Sales & Customer Service Experience
Target | Planet Fitness
04.2024 - 11.2024
- Delivered customer-focused service in high-volume, fast-paced environments
- Supported sales, memberships, and upselling initiatives
- Addressed customer concerns while maintaining operational standards
Education
Bachelor of Science - Criminology
University of North Carolina At Charlotte
Charlotte, NC05-2027
High School Diploma -
North Iredell High School
Olin, NC06-2019
Skills
- Client Relations & Customer Experience
- Sales & Account Support
- Team Leadership & Training
- Problem Solving & Conflict Resolution
- Time Management & Organization
- CRM & POS Systems
Languages
English
Spanish
Certification
- Loss Prevention
- CPR / First Aid
Timeline
Server
Rally
10.2025 - Current
At&t Field Sales Manager
AT&T
04.2025 - 09.2025
Sales & Customer Service Experience
Target | Planet Fitness
04.2024 - 11.2024
Marketing Specialist
Lux Holdings LLC
01.2021 - 02.2023
Bachelor of Science - Criminology
University of North Carolina At Charlotte
High School Diploma -
North Iredell High School