Juliana Bird
Walnut Creek,Ca
Summary
As a compassionate and detail-oriented Pharmacy Technician, I have experience supporting patients, managing medication inventory, and maintaining efficient pharmacy operations in high-volume settings. My background includes strong skills in patient communication, problem-solving, inventory management, and healthcare, with a focus on accuracy, safety, and high-quality patient care.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Health
Lafayette, Ca
02.2026 - Current
- Handled transactions, including insurance billing and cash register operations
- Assisted customers with prescription pickups, over-the-counter recommendations, and general inquiries
- Stocking shelves, completing inventory counts, and processing returns-to-stock.
Direct Service Worker
Acumen Fiscal Agent
Waikoloa, Hi
08.2022 - 06.2025
- Managed scheduling, documentation, and client logs
- Provided one-on-one support, tailoring communication to individual needs
- Adapted quickly to urgent or changing circumstances
Spa Attendant
Hilton
Waikoloa, Hi
06.2022 - 12.2022
- Booked and managed guest appointments, responded to inquiries, and managed financial transactions
- Managed daily appointment calendar, coordinated with massage therapists, estheticians, and other spa staff
- Greeted guests warmly and provided detailed information about spa services, packages, and promotions
Technical Support Advisor
Apple
Elk Grove, Ca
06.2020 - 09.2021
- Delivered exceptional customer service by actively listening, identifying problems, and guiding users through effective solutions
- Documented customer interactions accurately in internal systems while adhering to privacy and security protocols
- Worked independently and as part of a team in a fast-paced, goal-oriented environment
Education
HS Diploma -
Antioch High School
Antioch, CaPsychology AA - undefined
Diablo Valley College
Pleasant Hill, CaPharmacy Technician Training - undefined
CVS Health Pharmacy Technician Training Program
Moraga, CaSkills
- Medication Inventory Management
- POS Systems Management
- Pharmacy Systems Management
- Team collaboration
- Data Entry
- Patient Communication & Education
- Attention to Detail
- Time Management
- Conflict Resolution & Problem Solving
- Microsoft Office (Outlook, Word, Powerpoint)
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
CVS Health
02.2026 - Current
Direct Service Worker
Acumen Fiscal Agent
08.2022 - 06.2025
Spa Attendant
Hilton
06.2022 - 12.2022
Technical Support Advisor
Apple
06.2020 - 09.2021
Psychology AA - undefined
Diablo Valley College
Pharmacy Technician Training - undefined
CVS Health Pharmacy Technician Training Program
HS Diploma -
Antioch High School