Dynamic professional and personnel management expert with a proven track record of enhancing team collaboration and driving exceptional results. Skilled in conflict resolution, employee development, and strategic planning, consistently delivering innovative solutions that align with organizational goals. Known for dependability and adaptability, thriving in fast-paced, ever-changing environments while fostering a culture of continuous improvement. Prepared to leverage expertise to contribute effectively in any role.
Conduct pay audits to ensure fair compensation, enhancing employee satisfaction and retention.
Collaborate with HR on investigations, resolving complaints and maintaining a positive work environment.
Plan staffing needs with operations, optimizing workforce allocation and efficiency.
Track employee data, improving retention and training through detailed analysis and reporting.
Lead comprehensive employee relations initiatives, conducting systematic pay audits and investigations while maintaining detailed documentation of workforce metrics and compliance standards.
Drive operational excellence through strategic contract planning, staff development programs, and implementation of standardized procedures across multiple departments.
Manage end-to-end personnel processes including workers' compensation, benefits administration, and workplace accommodations while fostering positive team dynamics.
Maintain comprehensive digital records utilizing Microsoft systems, tracking attendance patterns, retention metrics, and training compliance across the organization.
Foster cross-departmental partnerships to enhance employee relations and create effective conflict resolution frameworks.
Developed and implemented personnel policies to enhance workforce engagement and compliance.
Led recruitment efforts, streamlining hiring processes to attract top talent for diverse roles.
Managed employee relations for a team of over 150 Field technicians, resolving conflicts and fostering a positive organizational culture.
Oversaw performance evaluations, ensuring consistent feedback and development opportunities for employees.
Directed onboarding programs, enhancing new hire integration and retention rates within the organization.
Human Resource Generalist (Training & Development HR)
Deployed Resources LLC.
08.2021 - 06.2023
Develops tailored training programs enhancing employee skills and cultural integration.
Facilitates onboarding, ensuring new hires complete tasks and adapt to company culture.
Provides HR support, resolving complex issues with accurate, timely solutions.
Maintains compliance with employment laws, reviewing policies for adherence.
Analyzes HR metrics, leading to improved cultural and business outcomes.
Led comprehensive training initiatives and HR compliance programs while managing employee relations, security clearance processes, and talent development strategies.
Provided multi-tier HR support, resolved complex employee relations matters, and facilitated cultural integration through targeted training programs.
Orchestrated EEO compliance initiatives and affirmative action planning while delivering precise HR metrics analysis for business optimization.
Redesigned onboarding processes to accelerate new hire integration and boost retention through targeted cultural alignment strategies.
Managed day-to-day operations, ensuring adherence to safety protocols and company standards.
Oversaw workflow processes, enhancing efficiency and reducing operational bottlenecks.
Implemented cost reduction strategies, resulting in significant savings for the department.
Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
Trained new staff on equipment usage and safety procedures, fostering a culture of compliance.
Implemented inventory management systems, optimizing stock levels and reducing waste.
Police Officer
Pharr – Alamo ISD Police Department
01.2020 - 01.2021
Managed expectations, ensuring public safety and operational efficiency.
Conducted legal training using diverse software tools, enhancing team knowledge.
Evaluated case compliance, ensuring procedural accuracy.
Assisted department heads with clerical tasks, improving workflow.
Led audit team, developing procedures and training for effective audits.
Developed and executed law enforcement training modules using multiple digital platforms, ensuring compliance with departmental standards.
Managed case evaluations and documentation processes, maintaining meticulous records while supporting administrative operations.
Led audit team initiatives, creating standardized procedures and coordinating cross-departmental security assessments.
Enhanced departmental efficiency through systematic schedule organization and streamlined training delivery methods.
Coordinated comprehensive security protocols and emergency response operations, strengthening community safety through proactive law enforcement.
Implemented advanced surveillance techniques and patrol strategies, resolving critical situations while maintaining public order.
Police Officer
Edinburg C.I.S.D Police Department
01.2013 - 01.2020
Reviewed and assessed resumes, organized interviews, ensuring effective recruitment processes.
Trained officers on policy, enhancing compliance and operational efficiency.
Managed conflict resolution and disciplinary actions, maintaining a cohesive team environment.
Led law enforcement operations and HR initiatives, managing disciplinary procedures, workers' compensation cases, and coordinating recruitment processes while ensuring compliance with department policies.
Fostered strong partnerships with staff and external organizations, resolving internal conflicts and implementing effective team communication strategies.
Orchestrated comprehensive training programs for officers on policy compliance, while managing employee documentation, attendance tracking, and performance records.
Optimized recruitment processes through structured interview scheduling and candidate assessment, while maintaining high standards of departmental HR procedures.
Directed tactical law enforcement operations and coordinated emergency response teams, demonstrating strong decision-making in high-pressure situations.
Security Supervisor
International Security Agency
01.2012 - 01.2017
Led a team of 15 guards, ensuring public safety and efficient traffic management.
Drafted security procedures, integrating them into policy for operational consistency.
Created training materials for HR, enhancing guard preparedness and response.
Developed public safety training, raising community awareness and security standards.
Implemented data-driven security protocols and case management systems, resulting in improved incident tracking and enhanced operational efficiency.
Partnered with HR to develop comprehensive training materials and security guidelines, fostering professional development and operational excellence.
Supervised security personnel, ensuring adherence to protocols and operational standards.
Conducted comprehensive risk assessments to identify vulnerabilities and implement corrective measures.
Education
Master of Arts - Public Administration
University of Phoenix-Arizona
Tempe, AZ
02.2021
Bachelor of Science - Criminal Justice Administration and Security
University of Phoenix-Arizona
Tempe, AZ
01.2019
Skills
Employee Relations (Expert)
HR Management (Expert)
Training Development (Experienced)
Policy Implementation (Experienced)
Microsoft Office (Experienced)
SharePoint (Experienced)
Compliance (Experienced)
Investigations (Expert)
Project Management (Experienced)
Documentation (Experienced)
Leadership (Experienced)
Security Operations (Experienced)
Customer Service (Expert)
HR policies and procedures
HR analytics
Employee onboarding
Diversity and inclusion
Employee relations
Onboarding and orientation
Employee engagement
Personnel conflict resolution
Teamwork and collaboration
Problem-solving
Onboarding, training, and development
Human resources operations
Leadership training and development
Hiring and onboarding
Management support
Employee relations oversight
Certification
PMP Certification, Present
Human Resource Professional, Jul 2021
FEMA Emergency Response Certification
DHS Unauthorized Disclosure of Classified or Unclassified Information
DHS OPSEC Awareness
DHS Insider Threat Awareness
DHS IT Awareness and Privacy Training
Languages
English (Native)
Spanish (Highly proficient)
Timeline
Personnel Manager II
Deployed Resources LLC.
06.2023 - Current
Human Resource Generalist (Training & Development HR)
Deployed Resources LLC.
08.2021 - 06.2023
Police Officer
Pharr – Alamo ISD Police Department
01.2020 - 01.2021
Police Officer
Edinburg C.I.S.D Police Department
01.2013 - 01.2020
Security Supervisor
International Security Agency
01.2012 - 01.2017
Bachelor of Science - Criminal Justice Administration and Security