Managing schedules, travel, documents, budget tracking, expense reports ensuring confidentiality and integrity when handling sensitive information, allowing six senior managers and one vice president to increase productivity in 30%.
Stakeholder relationship, liaison between stakeholders and executives.
Project coordination, assisting in team branding ensuring deadlines and cross functional team communication.
Sales Advisor
OK Mobility
06.2022 - 10.2023
Fleet management, team leading.
Support on team leading and training to increase sales, setting goals and ensure efficient logistics processes.
Rental contracts.
Worked to increase insurance sales by offering advantageous solutions. Achieved 80% sales rate during the last six months.
Customer Assistant
TAP Air Portugal
02.2019 - 02.2021
Managed approximately 50 incoming calls for airline booking management.
Collaboration with cross-functional teams.
Maximized customer retention rates.
Internship
Legal office, City Courthouse
02.2012 - 02.2014
Prepared and reviewed legal documents
Participated on court hearings.
Volunteering
Street Cats Rescue, NGO
12.2021 - 05.2022
Reported health issues of the rescued animals to the veterinarian
Cleaning and basic medical care to ensure animal welfare.
Education
Law Degree -
UNIP
SP, Brazil
08.2015
Six Sigma - Yellow Belt - undefined
Cargill
Sofia, Bulgaria
06.2024
Business Partnering -
Cargill
Sofia, Bulgaria
07.2024
Amadeus
Lisbon, Portugal
03-2019
Skills
Microsoft Office
License for category B
Languages
English
Advanced
C1
Italian
Intermediate
B1
Portuguese
Proficient
C2
Hobbies and Interests
Passionate about broaden my horizons, traveling and discovering new cultures.
Practice self-care and self-knowledge from sports and aesthetics.
Cooking is my favorite way to connect with people.