Juliana Doria
Fort Lauderdale,FL
Summary
Dynamic professional with extensive experience in customer service and sales. Proven ability to enhance customer loyalty and optimize operations through strong multitasking, complex problem-solving, and communication skills.
Equipped with a willingness to learn, and ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Bartender
TRP
01.2022 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
Drunken Dragon
05.2019 - 01.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Logistics Coordinator
BOBIX Logistics
06.2017 - 04.2021
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Assistant Store Manager
Gucci
02.2013 - 08.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sales Associate
Victoria Secret PINK
01.2011 - 01.2013
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor - Marketing
Estacio De Sa
Rio De Janeiro 12.2007
High School Diploma - Computer And Information Sciences
Rui Barbosa
Rio De Janeiro Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Analytic data visualization
- Sales expertise
- Organized
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Work Type
Part TimeFull TimeWork Location
RemoteTimeline
Bartender
TRP
01.2022 - 03.2025
Bar Manager
Drunken Dragon
05.2019 - 01.2022
Logistics Coordinator
BOBIX Logistics
06.2017 - 04.2021
Assistant Store Manager
Gucci
02.2013 - 08.2016
Sales Associate
Victoria Secret PINK
01.2011 - 01.2013
Bachelor - Marketing
Estacio De Sa
High School Diploma - Computer And Information Sciences
Rui Barbosa
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