JULIANA FLEIS
Fort Lauderdale,FL
Summary
Outgoing and service-oriented professional with hands-on experience in hospitality and customer satisfaction. Excels in multitasking, managing guest expectations, and creating positive service experiences.
Overview
8
8
years of professional experience
Work History
Event Assistant & Marketing Coordinator
Las Vegas Games, Inc.
05.2022 - Current
- Coordinated 20+ casino-themed events, ensuring seamless logistics and client satisfaction.
- Boosted online engagement through digital marketing and promotional content.
- Converted 90%+ of client inquiries into confirmed events through strong communication and follow-up.
Crew Member
Big Dip Burgers
Wixom, MI
06.2024 - 09.2024
- Provided friendly, fast-paced service in both indoor and outdoor dining settings.
- Rotated through roles as cashier, order prep, and runner, ensuring customer satisfaction and clean stations.
Assistant Coach
Tatiana Gutsu Gymnastics Academy
Novi, MI
06.2022 - 09.2022
- Supported coaching of young gymnasts by demonstrating skills and providing feedback.
- Promoted confidence and technique improvement in a safe and inclusive environment.
Server, Busser & Host
St. William Catholic Church
01.2018 - 01.2021
- Managed guest seating, took orders, and supported fundraising promotions at Lenten fish fry events.
- Maintained a clean, welcoming dining atmosphere.
Education
High School - Advanced Placement Courses, Varsity Tennis, Cheerleading, Gymnastics, SNAPS Program: Peer mentor for students with special needs
Walled Lake Central High School
Skills
- Customer Service
- Sales Techniques
- Team Collaboration
- Problem Solving
- Multichannel Communication
- Marketing Support
- Social Media Engagement
- Event Coordination
- Visual Merchandising
Timeline
Crew Member
Big Dip Burgers
06.2024 - 09.2024
Assistant Coach
Tatiana Gutsu Gymnastics Academy
06.2022 - 09.2022
Event Assistant & Marketing Coordinator
Las Vegas Games, Inc.
05.2022 - Current
Server, Busser & Host
St. William Catholic Church
01.2018 - 01.2021
High School - Advanced Placement Courses, Varsity Tennis, Cheerleading, Gymnastics, SNAPS Program: Peer mentor for students with special needs
Walled Lake Central High School