Summary
Overview
Work History
Education
Skills
Timeline
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Juliana Francisco

EVENT PLANNER/COORDINATOR
New Fairfield,CT

Summary

Dynamic and results-driven professional with a strong background in team leadership and operational management, seeking to transition into event management. Proven ability to enhance customer experiences and drive team performance in fast-paced environments. Experienced in training staff, implementing efficient procedures, and managing inventory. Currently pursuing a degree in Sports, Event, and Entertainment Management, complemented by certifications in food safety and social media marketing. A proactive problem solver with excellent communication skills, eager to apply my passion for organization and creativity to deliver memorable events.

Overview

1
1
year of professional experience
2025
2025
years of post-secondary education

Work History

Assistant Manager

Crumbl Cookies
10.2023 - 3 2024
  • Assisted in daily operations, ensuring smooth workflow and exceptional customer service
  • Trained and supervised staff to maintain high standards of product quality and service

Manager

Crumbl Cookies
02.2023 - 08.2023
  • Led the team in achieving sales targets while providing a positive customer experience
  • Implemented operational procedures that improved efficiency and reduced costs
  • Developed staff schedules and managed employee performance evaluations

Assistant Manager

Crumbl Cookies
11.2023 - 02.2023
  • Supported management in daily operations, ensuring compliance with health and safety regulations
  • Assisted in training new team members and fostering a collaborative team environment
  • Monitored inventory levels and conducted regular stock assessments

Shift Lead

Crumbl Cookies
05.2022 - 11.2022
  • Coordinated daily tasks and prioritized assignments to enhance team productivity
  • Provided hands-on support during peak hours to maintain service quality
  • Managed cash handling and daily financial reporting

Education

Bachelor of Science - Sports, Event, and Entertainment Management

Johnson & Wales
1 2020 - Current

High school Diploma - undefined

New Fairfield High School

Skills

Leadership and Team Management

Timeline

Assistant Manager

Crumbl Cookies
11.2023 - 02.2023

Assistant Manager

Crumbl Cookies
10.2023 - 3 2024

Manager

Crumbl Cookies
02.2023 - 08.2023

Shift Lead

Crumbl Cookies
05.2022 - 11.2022

High school Diploma - undefined

New Fairfield High School

Bachelor of Science - Sports, Event, and Entertainment Management

Johnson & Wales
1 2020 - Current
Juliana FranciscoEVENT PLANNER/COORDINATOR