Juliana Garcia
Fort Lauderdale,FL
Summary
Quality-driven and goal-focused. Adept in document processing and offering exceptional communication skills. Enhanced patient satisfaction through effective problem-solving and teamwork. Fluent in Spanish, excelling in adaptability and prioritizing tasks efficiently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional nursing challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Assistant
Brown & Brown Insurance
2019.10 - 2021.10
- Gathered, organized and distributed insurance documentation.
- Served as point-person for support requests with clients and vendors.
- Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Cashier
The Kiosk
2018.09 - 2019.09
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Bachelor of Science - Nursing
Florida International University
Miami05.2024
Associate of Arts - Nursing
Broward College
Fort Lauderdale, FL05.2022
High School Diploma -
Colegio Americano De Cali
Cali, Colombia05.2018
Skills
- Document processing and proficiency
- Professional and mature
- Teamwork and Collaboration
- Problem-Solving abilities
- Excellent Communication and Active Listening
- Time Management and Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
Technical Assistant
Brown & Brown Insurance
2019.10 - 2021.10
Cashier
The Kiosk
2018.09 - 2019.09
Bachelor of Science - Nursing
Florida International University
Associate of Arts - Nursing
Broward College
High School Diploma -
Colegio Americano De Cali
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
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