Summary
Overview
Work History
Education
Skills
Timeline
Generic

JULIANA GERMOSEN

Howard Beach,NY

Summary

Highly organized and detail oriented insurance Office Manager with 10 years of experience in the insurance industry. Successfully, managing, day-to-day operations, as well as providing exceptional customer service. Possesses a deep understanding of insurance regulations and compliance standards, and experience the developing and implementing efficient processes and procedures. Looking for a position in a fast paced environment where I can utilize my communication and problem solving skills to improve efficiencies.

Overview

11
11
years of professional experience

Work History

Office Manager

State Farm Insurance Agency
Bayside, NY
01.2014 - Current
  • Experienced in handling a wide range of administrative duties.
  • Design and implement office policies and procedures.
  • Allocate available resources to enable successful task performance.
  • Met challenging quotas for productivity.
  • Attend workshops to gain additional knowledge.
  • Handle customer inquiries and complaints
  • Work with agent to establish and meet marketing goals.
  • Identifying clients needs and educating them on coverages, policy changes and insurance options.

Jamaica YMCA
Jamaica, NY
01.2013 - 01.2014
  • ASSIST CHILDREN WITH THEIR HOMEWORK ON DAILY BASICS, KEEP CHILDREN INVOLVED IN ACTIVITIES, ENSURE THAT THE CHILDREN’S NEEDS ARE MET, Communicating with parents

Education

Associates degree in Psychology -

QUEENSBOROUGH COMMUNITY COLLEGE
Bayside, NY
06.2020

High School Diploma -

THOMAS A EDISON & TECHNICAL EDUCATION HIGH SCHOOL
Jamaica, NY
01.2013

Skills

  • Fluent in English and Spanish
  • Excellent communication skills
  • Organized and detailed oriented
  • Multitasking
  • Problem solving
  • Experience with windows applications
  • Enthusiastic
  • Property and Casualty Licensed
  • Life and Health Licensed

Timeline

Office Manager

State Farm Insurance Agency
01.2014 - Current

Jamaica YMCA
01.2013 - 01.2014

Associates degree in Psychology -

QUEENSBOROUGH COMMUNITY COLLEGE

High School Diploma -

THOMAS A EDISON & TECHNICAL EDUCATION HIGH SCHOOL
JULIANA GERMOSEN